Restaurant Host
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Restaurant Reception Host New Opening
Salary: 35000 per annum
Location: Birmingham
Hours: Full-time Approx. 48 hours per week
We are recruiting a Restaurant Reception Host to be the first point of contact at a high-profile restaurant opening in Birmingham operated by a group behind Michelin- and AA-accredited venues.
This role is central to the guest experience setting the tone from the moment guests arrive and ensuring smooth communication between reservations front of house and the kitchen across breakfast lunch and dinner service.
The Role
As Restaurant Reception Host you will oversee the front desk and reservations flow delivering a warm polished welcome and ensuring service runs smoothly throughout the day.
Key responsibilities include:
Greeting and seating guests with confidence warmth and professionalism
Managing reservations waitlists and table flow
Handling phone online and in-person booking enquiries
Managing guest communications including follow-ups and confirmations
Coordinating closely with front-of-house and kitchen teams to manage covers
Handling guest feedback and basic service recovery when required
Maintaining high standards of organisation and presentation at the host desk
About You
Friendly articulate and naturally guest-focused
Previous experience in restaurant reception reservations or hospitality customer service preferred
Highly organised with strong multitasking and communication skills
Calm and professional under pressure during busy service periods
Comfortable using reservation systems telephones and basic POS software
Flexible to work evenings weekends and peak service times
Right to work in the UK
Whats on Offer
35000 base salary
Key front-facing role in a high-profile quality-led opening
Career progression opportunities within a respected restaurant group
Staff meals training and group-wide discounts
Supportive professional team environment
Key Skills
- General Maintenance
- Facilities Management
- Law Enforcement
- Advertisement
- Internet
- Administration Support
