Maintenance Operations Support

The Role That Keeps Maintenance From Breaking Down

At GC Realty & Development great maintenance outcomes dont come from heroics - they come from systems follow-through and people who own the details.

Were hiring Maintenance Operations Support to strengthen the backbone of our maintenance department. This role focuses on recurring services workflow accuracy vendor coordination and documentation - ensuring our technicians vendors and internal teams can execute without friction.

This is not a reactive role. Its for someone who likes things organized predictable and done right the first time.

What Youll Own

As Maintenance Operations Support youll be responsible for the behind-the-scenes execution that keeps maintenance operations running smoothly across hundreds of properties.

Operational Coordination

• Schedule and manage recurring services such as landscaping snow removal clean & checks common area cleaning boiler on/off and laundry coin pickups

• Assign vendors by location and service scope to prevent delays or missed visits

• Track service completion and flag issues early before they become escalations

Workflow & System Accuracy

• Maintain clean accurate records tied to recurring services and work orders

• Manage the maintenance email inbox daily - routing resolving and closing loops

• Support service-level tracking to ensure expectations are consistently met

Inventory & Process Support

• Partner with dispatch and technicians to keep shop and van inventory records accurate

• Ensure documentation is complete so downstream billing and reporting are not impacted

• Audit after-hours vendor information to maintain reliable emergency coverage

This Role Is a Fit If You:

• Prefer structured work and clear processes

• Take pride in accuracy and follow-through

• Like preventing problems instead of reacting to them

• Communicate clearly and proactively

• Understand how small details impact large operations

• Dont need reminders to finish what you start

Qualifications

• At least 1 year coordinating vendors contractors or service providers

• Strong organizational and time-management skills

• Comfort working in operational systems and following documented workflows

• Solid written and verbal English communication skills

• Ability to manage multiple tasks without losing accuracy

Compensation & Work Setup

• Pay: Starting at $7 per hour

• Work Arrangement: Fully remote

• Requirements: Reliable internet and a distraction-free workspace

About GC Realty & Development

GC Realty & Development is Chicagos premier property management firm managing single-family homes and small multifamily properties for over 20 years. Were known for being responsive system-driven and accountable - internally and externally.

If youre organized dependable and enjoy making operations run smoothly wed love to hear from you.