Invoice to Cash Senior Process Associate – English – On site Johannesburg

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Invoice to Cash -Senior Process Associate English On site Johannesburg
In this role you will be responsible for managing our clients credit and ensuring that client debts are paid on time
Responsibilities

Actively monitor and manage accounts receivable balances ensuring timely collection of payments from clients.
Communicate effectively with clients regarding overdue invoices payment plans and account discrepancies.
Maintain accurate records of all communications and transactions related to collections activities.
Prepare regular reports on collection activities outstanding balances and aging accounts for management review
Work closely with the sales and customer service teams to resolve any client issues that may impact payment collection
Identify opportunities to improve the collections process and implement best practices to enhance efficiency.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in finance accounting or a related field preferred
Clear credit record / may not be under debt review
Prior experience in accounts receivable or collections
Strong communication skills attention to detail and proficiency in Microsoft Office Suite
Ability to work independently prioritize tasks and handle sensitive information with discretion

Preferred Qualifications/ Skills
Experience in SAP & D365 is an added advantage

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
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Senior IC