Zonal Manager Debt Management Services Consumer
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Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
| Job Purpose | This position is open with Bajaj Finance a companys process of retrieving money owed to customers manages the employees & vendor who are responsible for collections of dues. Makes sure employees comply with company policies when dealing with customers and vendors. Responsible for end to end employees monthly target achievements their growth and skill Anchor:Think like an Entrepreneur - Encourages new ideas helps teams improve and supports them in taking up challengesPractice Emotional Intelligence - Listens to others stays calm under pressure and treats everyone with Continuously - Explores opportunities and encourages teams to improve processes and systems for better & Reward Success - Recognizes hard work supports talent growth and ensures fair rewards and development. |
| Duties and Responsibilities | PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Detailed allocation planning at location level basis new volume booking considering high volume increment in mindCreate adequate capacity on field collections by setting up Collections Agencies doing tele-calling and Field collections through the team in respective locations & drive them for the achieving the targeted numbers. Ensuring proper planning of local level strategies & and effective implementation and execution of the centralized calling unit strategiesTo keep an eye on vendor selection who comply compliance policies as well accomplishing required numbersSet up HUB con call center to minimize the collection cost Making detailed collection plans delegating the targets and developing overall and market specific strategies to recover moneyIdentifies area of collection process that need improvement and implements an enhanced process that will help ground field more & ResponsibilitiesFormulate collection targets in way of daily weekly and monthly for each Branch and employee and drive their implementationTake daily updates from the collection personnel in all branches in his control giving daily location wise update to NCMTo manage the delinquent accounts through a team of Regional managers Cluster Managers and Area managers driving Collections through the Collection agencies and Collection in development implementation review and monitoring of various collection programs and providing training and coaching to continuously upgrade the competency of the team members across and manage the functioning of the recovery officers ACM in the Branches with the support of with the Call Centre teams field collection agencies Sales Teams Credit Teams Operation Teams RCU for various day to day activities in portfolio management |
| Required Qualifications and Experience | SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualificationsa)QualificationsEducational Qualifications: Graduation/ Post-graduation in any fieldb)Work ExperienceWork Experience 7 -12 years of experience maximumSignificant experience in retail lending collections managementPeople management skills Target oriented approachTo anticipate & handle challenging approach |
Required Experience:
Manager
Key Skills
- Employee Evaluation
- Industrial Engineering
- Retail Sales
- Cleaning Experience
- Business Management
- OSHA
- Medical Imaging
- Process Engineering
- Supervising Experience
- Project Implementation
- Retail Management
- Contracts
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
