Senior Associate LMS Admin

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Associate Learning Admin!
As an Analyst in the Learning Administration team you will be responsible for supporting the day-to-day execution and maintenance of employee learning programs. You will provide backend support for learning system data course administration and LMS reporting. The role requires attention to detail operational accuracy and strong stakeholder communication especially with global HR and L&D teams.
Responsibilities
Administration:
oManage end-to-end administrative tasks within Learning Management System (LMS) including course creation enrollment session setup and instructor coordination.
oMaintain and update training calendars and participant lists.
oCoordinate nominations reminders feedback surveys and certifications for assigned learning programs (e.g. compliance training onboarding retail leadership modules).
oGenerate reports
Management & Reporting:
oGenerate and maintain accurate reports from LMS including participation logs training status and completion reports.
oMaintain audit trails and change logs for all major updates in LMS platforms.
Managements:
oProvide timely responses to employee queries regarding system access training assignments or performance reviews.
oDocument and escalate recurring issues or enhancement requests to system support or global process owners.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree.
Good years of experience in learning management and coordination roles.
Strong written and verbal communication skills.

Preferred Qualifications/ Skills
Certification on a LMS platform
Knowledge of eLearning tools and technologies.
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Attention to detail and a customer-centric approach.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.