Electrical Certifications Program Manager Vertiv Global Learning

POSITION SUMMARY

The Electrical Services Instructional Designer is responsible for designing building and delivering technical learning and lab exercises as well as developing solutions that support Vertiv Systems Products and Solutions and Service Offerings from Electrical Reliability Services ( and High Voltage Maintenance ( This role contributes to the Americas Services Training team and technical services curriculum by creating curating and delivering learning assets in multiple formats. Additionally the role involves building learning and certification paths that align with other electrical certification programs such as NETA I II III and IV. The designer will partner with Vertivs Technical Training managers and Service teams to create relevant and impactful training that maps to certification paths driving adoption and business results.

RESPONSIBILITIES

• Design develop and deliver high-profile high-impact Services training programs delivered in multiple modes instructor-led and virtual workshops train-the-trainer self-paced online courses and videos and technical solution lab exercises.
• Collaborate with program managers instructors and subject matter experts to create high-quality performance support materials courses content and programs that align with the goals of the stakeholders.
• Create manage and deliver engaging training across multiple mediums while accommodating multiple learning styles.
• Integrate adult learning theory best practices into course development.
• Model exceptional customer service teamwork and professionalism in the development/maintenance process.
• Interact with the business and other team members in response to inquiries concerns and requests regarding distance education courses and issues.
• Understand and define target associate personas to design instruction that resonates with the audience.
• Produce courses on time and in alignment with the overall learning strategy.
• Design and implement Kirkpatrick evaluations.
• Ensure that our vision and mission are reflected in all aspects of the learner experience.

QUALIFICATIONS

• Bachelors degree in Electrical Engineering preferred. Adult Learning Instructional Design or other related degree with experience in the electrical industry considered.
• 5+ years proven project management skills including planning work prioritizing and managing details keeping multiple tasks/projects on track using time well and delivering results with tight deadlines.
• Excellent verbal written interpersonal communication abilities including collaborating with subject matter experts global stakeholders and managers to transfer knowledge.
• Experienced facilitator and coach with expert skills in virtual and online delivery methods including media and video.
• Excellent oral and written communication skills paired with sound business judgment.
• Experience using training development tools such as Articulate Rise Opus UPK WalkMe Adobe Storyboard Venngage Vyond
• Experience using Docebo or other industry leading Learning Management Systems
• Demonstrated ability to thrive in a fast-paced ambiguous deadline-oriented global work environment.
• Sound understanding of adult learning theory and models (ADDIE).
• Passion and interest in developing people.
• Candidate can thrive in demanding fast-paced large-scale IT implementation projects.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No Special Physical Requirements

TIME TRAVEL REQUIRED

• 25%

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0billion global critical infrastructure and data center technology company. We ensure customers vital applications run continuously by bringing together hardware software analytics and ongoing services. Our portfolio includes power cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus Ohio USA Vertiv employs around 20000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to @.

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