Admissions Counselor

UNC-Chapel Hill

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profile Job Location:

Chapel Hill, NC - USA

profile Monthly Salary: $ 41000 - 53083
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. We are seeking an Admissions Counselor to provide excellent customer service and guidance to prospective students who have expressed interest in one of UNC Kenan-Flagler Business Schools professional programs (including but not limited to: Master of Accounting ( MAC ) Master of Business Administration ( MBA ) etc.). These interactions will include personal outreach primarily via email Zoom phone and online chat to provide information on and answer questions about said programs and the admissions process. Ultimately the Admissions Counselor will help increase the quantity quality and diversity of the programs application pool. The Admissions Counselor will possess excellent communication skills a high level of organization and the ability to present and promote UNC Kenan-Flagler during on-campus off-campus and virtual recruitment events. The Admission Counselor may also help coordinate visits to classes arrange for outreach between staff/students and prospective students and provide regular reporting on outreach activities and the status of prospects and applicants. The Admission Counselor may also lead special projects for the Marketing and Prospect Management team or programs at large.

Required Qualifications Competencies And Experience
Strong communication skills both written and verbal. Ability and willingness to interact with people over Zoom email or phone for a large part of the day. Strong organizational skills and the ability to simultaneously manage multiple relationships and conversations. A strong customer-service orientation. Ability to work in a team environment and work independently. Strong counseling skills including listening guiding and problem-solving. Excellent professional judgment in handling demanding customers. Working knowledge of Microsoft Office.

Preferred Qualifications Competencies And Experience
Knowledge of Slate HubSpot Salesforce or other CRM systems. Corporate sales or higher education admissions experience. Excellent presentation skills.

Work Schedule
Monday-Friday 8am 5pm.


Required Experience:

Staff IC

Position SummaryThis position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. We are...
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Key Skills

  • Culinary Experience
  • Sales Experience
  • Time Management
  • Marketing
  • Public Relations
  • Customer Service
  • Computer Skills
  • Microsoft Outlook
  • Basecamp
  • Salesforce
  • Inside Sales
  • Recruiting

About Company

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The University of North Carolina at Chapel Hill, the nation’s first public university, is a global higher education leader known for innovative teaching, research and public service. A member of the prestigious Association of American Universities, Carolina regularly ranks as the best ... View more

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