Director, Stakeholder Engagement and Experience (FTE)

Director Stakeholder Engagement and Experience (FTE)

INVEST OTTAWA BAYVIEW YARDS

At Invest Ottawa (IO) we empower the brightest minds and boldest innovators across Canadas Capital. Join our team and help shape a magnetic experience that delights entrepreneurs partners and community members who visit Bayview Yards Ottawas dynamic innovation hub managed by Invest Ottawa and through corporate events.

We are seeking an experienced and empathetic Director Stakeholder Engagement and Experience to lead two high-performing teams create memorable and impactful customer experiences through innovative placemaking strategies strengthen stakeholder relationships and drive revenue and reputation for Bayview Yards and Invest Ottawa as a whole.

This role unifies the leadership of innovative space experience sponsorship and partnership strategy and community engagement under one mandateensuring every touchpoint feels cohesive compelling and meaningful for our partners tenants clients and guests.

Spanning 55000 square feet at the gateway to Westboro Bayview Yards is not just a space its an experience. A collaborative epicenter that pulses with creativity Bayview is home to the citys top tech talent startups scaleups and changemakers. Its where vision becomes realitycomplete with a prototyping lab hybrid event spaces an iconic red staircase to a riverside terrace and a community garden. Its a place that sparks imagination and leaves visitors saying wow.

This position will be required to work onsite at Bayview Yards minimum 3-5 days per week.

• Corporate Pay Band F: $104000- $156000
• Hiring Salary Range: $104000-$130000
• Reason for opening: Backfilling a vacancy

*Please Note: Applicants will be reviewed in January 2026.

WHY THIS ROLE:

Reporting to the Vice President of Marketing and Bayview Impact the Director Stakeholder Engagement Experience is a visionary experience-driven leader who will:

• Curate exceptional and emotionally engaging experiences that transform every touchpoint into a moment of delight.
• Foster a thriving onsite and extended innovation community.
• Lead a creative high-performing team that delivers impact at scale.
• Champion the continuous evolution of Bayview Yards and other Invest Ottawa properties as innovation landmarks aligned with future-forward urban development initiatives such as Ottawas Innovation Village.

WHAT YOU WILL BE DOING:

• Design and deliver a best-in-class end-to-end stakeholder experience across events tenancy sponsorships and onsite activations that reflects Invest Ottawas brand values and innovation story.
• Lead placemaking strategy at Bayview Yards blending storytelling design technology and programming to create memorable high-touch experiences that inspire curiosity and engagement.
• Develop and execute an integrated sponsorship and partnership strategy focused on long-term sustainability brand alignment and measurable value for partners and Invest Ottawa.
• Drive earned revenue growth through sponsorships space usage events tenancy and value-added services while ensuring authentic and mission-aligned activations.
• Build manage and steward strategic partner relationships delivering high-quality sponsorship fulfillment reporting and continuous value creation.
• Ignite a vibrant inclusive onsite ecosystem by attracting innovators partners and collaborators and fostering meaningful connections through high-impact events and community-driven programming.
• Act as a connector across internal teams and external stakeholders breaking down silos and aligning shared goals to ensure consistency and excellence in stakeholder experiences.
• Lead and empower a multidisciplinary team across experience partnerships sponsorships and facilities fostering a culture of trust autonomy experimentation and service excellence.
• Serve as a coach ambassador and senior representative for staff VIPs partners and stakeholders reinforcing professionalism responsiveness and white-glove service standards.
• Shape strategy through data insights and community feedback co-creating annual plans KPIs and funding proposals that align with Invest Ottawas objectives and Bayview Yards growth ambitions.
• Any other duties as assigned by the manager.

WHAT YOU HAVE ACCOMPLISHED/ GAINED THROUGHOUT YOUR CAREER:

• A degree in Business Marketing Fundraising Tourism & Hospitality or related field or equivalent leadership experience.

• 7 years of senior-level experience in innovation economic development major events corporate and strategic partnerships or placemaking.
• Proven success in revenue generation and sponsorship development with a documented track record representing deals from $100K to $3M.
• 5 years leading and mentoring dynamic teams in tech-driven or community-focused organizations.
• A visionary mindset with a passion for trendspotting user experience design and reimagining how spaces can inspire.
• Outstanding interpersonal negotiation and communication skillswith a natural ability to turn ideas into action.
• Operational confidence with contracts budgeting negotiation and stakeholder reporting.
• Ability to collect interpret and analyze data to inform decision-making.
• Skilled at balancing brand audience needs and strategic priorities.
• Calm under pressure able to pivot quickly and make sound decisions in fast-paced environments.
• Deep appreciation for DEI creative placemaking and the integration of arts tech and culture.
• Strong writing and presentation skills in English with French considered a strong asset

Why This Role is Special

You wont just lead a hub or find any sponsor. Youll craft a destination. A canvas for innovation where people come to connect collaborate and be inspired. Youll make Bayview Yards and every IO experience more than a placeit will become a feeling an experience and a signature part of Ottawas innovation story.

Do you have some of these skills but maybe not all We still encourage you to apply as we would love to review your unique application and learn more about you!

At Invest Ottawa and Bayview Yards we know that diversity inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region. We prioritize the creation of an inclusive culture and infuse diversity into our programs operations and governance. As an equal opportunity employer that doesnt simply accept difference but celebrates support and thrives because of it we invite all qualified candidates to apply and especially encourage those who identify as members of underrepresented groups.

Invest Ottawa and Bayview Yards are determined to provide a barrier-free work environment starting with the hiring process. If you require accommodation during any phase of the evaluation process please contact to request specialized accommodation. Do know all information received in relation to accommodation will be kept confidential.

At Invest Ottawa and Bayview Yards we are focused on doing better and committed to leading by example because its whats best for us our culture and our community.

Required Experience:

Director