Customer Service Rep 1
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Job Location:
Mississauga - Canada
Monthly Salary:
$ 37 - 42
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
About this Position
We are looking for Customer Service Representative to join our Communications department.Salary range: $37k-$42k
Position Type: Replacement for existing vacancy
Responsibilities and Qualifications
RESPONSIBILITIES:
- Handle incoming client/agent calls regarding life insurance
- Responsible for providing complete and accurate information to caller by using the department manual training sessions and system as sources of information
- Process client/agent requests/policy administration
- Ensure quality service is being provided which includes following the call path and monthly monitoring
- Adhere to complaint handling and privacy procedures
- Remain current on the ongoing changes made to all policies and procedures
- Miscellaneous duties as assigned
QUALIFICATIONS:
- Post-secondary education or equivalent knowledge and skills acquired through related work experience
- Excellent verbal and written communication skills
- Self-starter quick learner able to adapt well to constant industry changes
- Minimum 1 year of comparable customer service experience
- Thrives in a fast-paced communications environment
- Sound decision making and organizational skills
- Basic computer skills
It has been and will continue to be the policy of Primerica Inc. and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless ofrace sex color religious creed religion national origin citizenship status age disability pregnancy ancestry military service or veteran status genetic or carrier status marital status sexual orientation or any classification protected by applicable federal state or local laws.
At Primerica we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation growth and profitability. Through a variety of programs and initiatives we invest in each employee seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Primerica (NYSE: PRI) is a leading financial products and services company that distributes term life insurance, mutual funds, and annuities in the United States, Canada, Puerto Rico and Guam. Primerica has over 141,000 independent, licensed sales representatives who provide financia ... View more
