Volunteer Program Manager

Habitat For Humanity Portland Region

Job Location:

Portland, TX - USA

Monthly Salary: $ 54998 - 67371

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Volunteer Programs Manager

Department: Resource Development

Reports to: VP of Resource Development

Time Commitment: Exempt

Level: F

Compensation: $54998 - $67371.99 salaried *; We offer a comprehensive benefits package that includes medical dental and vision insurance generous paid time off life insurance paid family and medical leave and more.

*For details on the compensation see Your Compensation section below.

Application Deadline:

Your application is due by 5pm January 6th2026. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager.

Note to Candidates:

We strongly encourage you to apply even if you dont believe you meet every one of the qualifications described.Habitat is an organization committed to building a diverse and inclusive organization which means that we recognize that sometimes the best candidate may have a less traditional background. We acknowledge that requirements foreducational and experience minimums create invisible barriers for historically oppressed populations in pursuit of employment. Combined with our equity practices we focus on candidates abilities to excel within the responsibilities of the position based on their experience found inside and outside formal education and/or work history. We welcome applicants from all communities and strongly encourage Black indigenous and people of color women people with disabilities immigrants and members of the LGBTQ community to apply for this position.

Who You Are:

You are a collaborative and systems-minded volunteer leader responsible for ensuring that volunteer engagement best practices are consistently and successfully implemented across all assigned locations.

You are part of a programmatic team of three reporting to the Director of Volunteer Programs who sets organization-wide strategy standards tools and contrast your role is executional and relational: you ensure Habitat Team Members and their teams are fully onboarded trained coached and supported to implement best practices for excellence in real day-to-day environments.

You work closely with Store Managers and Site Superintendents who directly supervise their teams and oversee daily volunteer supervision. You do not manage on-location team members but you are a key partneraligning programmatic goals with site-specific realities building shared ownership and setting clear expectations for volunteer excellence.

This role requires a reliable on-site presence strong coaching skills and the ability to influence and lead across teams without direct supervision.

Note: We are hiring two Volunteer Program Managers (VPMs)one focused on ReStore volunteer programs including four retail locations and one focused on Construction and Repair volunteer programs across multiple build sites.

Who we are:

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981 we have built and repaired homes in partnership with over 3000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices four brick-and-mortar stores one warehouse and construction sites in Portland Hillsboro King City Gresham and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff partners volunteers and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

Youll be responsible for:

Implementing Best Practices 20%

Ensure organization-wide volunteer best practices are consistently implemented across all assigned locations
Translate volunteer program strategy into clear practical expectations for Habitat teams
Support alignment between organization-level goals and site-specific operational needs
Uphold consistency in volunteer experience while adapting implementation to different environments

Partnering with on-location leadership 10% (Store Managers/Site Superintendents)

Build strong collaborative relationships with on-location leaders to ensure commitment to volunteer engagement standards and best practices
Proactively identify gaps challenges or opportunities and work with site leadership to address them

Team Member Training and Coaching 40%

Train and support on-location leaders in guiding their teams to successfully implement volunteer systems expectations and workflows
Onboard train and coach Volunteer Coordinators/Site team members as they implement day-to-day volunteer operations at each location

Maintain a regular visible presence at stores or construction sites to reinforce expectations and support excellence

Set clear standards for volunteer experience communication and supervision including working shoulder-to-shoulder with on locationteam members to address any volunteer performance or behavior issues if they arise.
Support continuous improvement related to volunteer engagement safety and satisfaction

Evaluation & Continuous Improvement 5%

Partner with the Director of Volunteer Programs to implement assessment tools that evaluate program effectiveness using observations to identify opportunities and coach on-location team members toward continuous improvement.

Volunteer Recruitment Onboarding & Appreciation 25%

Lead volunteer recruitment retention and appreciation efforts to sustain a strong volunteer pipeline
Act as the primary point of contact for volunteer inquiries.
Oversee logisticsfor group volunteer days ensuring adequate management support for groups exceeding standard capacity.
Build and maintain relationships with community partners including schools workforce and rehabilitation programs faith organizations courts and businesses
Manage volunteer management software including inquiries scheduling communication and data tracking
Determine volunteer eligibility in accordance with the Volunteer Background Check Policy

To be successful in this role youll**:

4 years of experience in volunteer program management or a closely related field
Demonstrated coaching and leadership skills with the ability to influence without direct supervisory authority
Excellent communication organization and follow-through skills
Comfort working on location and navigating dynamic fast-paced environments
Commitment to equity inclusion and creating welcoming volunteer experiences

**Any combination of formal education paid work experience unpaid/volunteer experience and life experience will be considered.

To be considered above and beyond the average candidate in this role youll also:

Currently Certified in Volunteer Administration (CVA) by Council for Certification in Volunteer Administration (CCVA)

Your work environment and activities:

OFFICE/HYBRID

Your workday will be located in a human-paced team-oriented business-casual style office setting.
Depending on the positionresponsibilities you may be eligible for remote/hybrid work based on performance and access to essential work-related resources.

While in the office you will routinely use standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
An office-based role means that your day will be mostly sedentary with some time spent moving files open filing cabinets bending and/or standing on a stool as necessary.
You regularly travel between other Habitat locations or temporary worksites.

Your Work Schedule:

OFFICE ALT SCHED VPM for ReStore

40-hour work week generally Tuesday - Saturday 8:30am-4:30pm; some occasional evening or weekend work may be necessary

OFFICE ALT SCHED VPM for Construction

40-hour work week generally Monday - Friday 8:30am-4:30pm; some occasional evening or weekend work may be necessary

Your Compensation:

We aim to offer competitive pay and benefits and are committed to equity and transparency in compensation. Basing compensation on a candidates willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated particularly for historically oppressed groups. Instead we determine the best possible compensation offer based on base qualifications relevant experience internal equity and the candidates competencies for the role demonstrated during the hiring process.

Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position your compensation will generally be between $54998 - $67371.99 salaried not exceeding the range midpoint. The full range for this position is $54998 - $79497 salaried.

Your Benefits Package:

We offer a comprehensive benefits package that includes:

100% employer-paid premium for health insurance (medical vision alternative care prescriptions) for employee; 50% premium paid for dependents
100% employer-funded Health Reimbursement Account (HRA)
100% employer-paid premium for dental insurance for employee; 50% premium paid for dependents
Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
3% matching 403(b) retirement savings plan
Flexible Spending Accounts (FSA)
Disability insurance
Life insurance
Employee Assistance Program (EAP)

What to expect when you apply:

We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume cover letter and provide three professional references using our online application. If you need assistance or accommodation in submitting your application or throughout the hiring process please contact .

Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.

Apply here: will begin reviewing applications on or after January 2^nd and hope to begin the screening and interview process on a rolling basis as applicants submit interest.
If offered the position and prior to starting work you will be asked to complete a background check that includes a criminal record history record and motor vehicle record. Information from your background check will not necessarily preclude employment but will be considered in determining your suitability for this position.
Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race color religion gender marital status age national origin physical or mental disability sexual orientation veteran/reserve national guard status or any other status or characteristic protected by law.
This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment expressed or implied. All employment is terminable at will with or without cause.

Required Experience:

Manager

Volunteer Programs ManagerDepartment: Resource DevelopmentReports to: VP of Resource DevelopmentTime Commitment: ExemptLevel: FCompensation: $54998 - $67371.99 salaried *; We offer a comprehensive benefits package that includes medical dental and vision insurance generous paid time off life ...