Customer Service Export Specialist

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Location:

Raleigh North Carolina United States

Job ID:

R0115803

Date Posted:

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule:

Full time

Remote:

Yes

Job Description:

Join Hitachi Energy as an Customer Service Export Specialist and become a vital part of our global this dynamic role youll work closely with international customers and Hitachi locations worldwide supporting Marketing and Field Sales teams to deliver cost-competitive solutions for foreign contracts. Your expertise in trade compliance documentation and customer service will help us maintain excellence and strengthen relationships across borders.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
If youre ready to make an impact in a collaborative innovative environment that values growth and diversity this is your chance to shine.

How Youll Make an Impact

Use Hitachi tools and processes for product configuration order entry and invoicing.
Track orders and ensure timely delivery to customers.
Coordinate export arrangements with Hitachi Logistics.
Invoice customers in accordance with INCO terms.
Manage contracts from order entry through delivery and payment.
Expedite documentation such as import/export licenses and letters of credit.
Prepare shipping documents including invoices packing lists and certificates of origin.
Build strong relationships with internal and external stakeholders.

Your Background

Bachelors degree
Knowledge of INCO terms and international trade compliance.
Experience in B2B customer support preferably with international clients.
Proficiency in Microsoft Office; SAP experience is a plus.
Strong negotiation and persuasion skills.
Ability to manage stress and maintain professionalism.

More About Us

At Hitachi Energy we foster innovation and continuous improvement.
We offer global career growth opportunities and professional development programs.
Join a diverse inclusive team committed to making a positive impact worldwide.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

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Location:Raleigh North Carolina United StatesJob ID: R0115803Date Posted:Company Name:HITACHI ENERGY USA INCProfession (Job Category):Customer Service & Contact Center OperationsJob Schedule:Full timeRemote:YesJob Description:Join Hitachi Energy as an Customer Service Export Specialist and become a ...