Arrow Ford Abilene TX
Arrow Ford is seeking a Rent Car Manager to lead and grow our in-house rental operation. This role is ideal for a motivated detail-driven professional who understands car rental operations thrives on technology and knows how to deliver exceptional customer experiences.
Weve recently implemented TSD Dealer rent car software modernized our fleet processes and positioned the department for growth. Now we need the right leader to run day-to-day operations with confidence accountability and speed.
Manage daily operations of the Rent Car Department including reservations check-in/check-out fleet availability and customer communication
Oversee rental agreements billing accuracy deposits damage claims and compliance requirements
Maintain accurate vehicle inventory mileage tracking service status and fleet readiness using TSD Dealer software
Coordinate closely with Service Accounting and Management to ensure smooth hand-offs and minimal friction
Deliver a professional friendly and efficient customer experienceevery rental every time
Monitor utilization pricing and performance metrics; identify opportunities to improve profitability
Train and support front-line staff as the department grows
Uphold Arrow Ford policies brand standards and operational expectations
Strong computer and system skills (dealership DMS rental software spreadsheets reporting tools)
Excellent people skillsconfident communicator with customers staff and leadership
Prior automotive dealership experience strongly preferred (rentals service fleet or sales)
Highly organized detail-oriented and capable of managing multiple priorities
Self-starter mentalityyou dont wait to be told what needs fixing
Professional appearance and customer-first mindset
Valid drivers license and clean driving record
Arrow Ford is a family-owned dealership group with deep roots in the Abilene and Big Country community. We invest in our people promote from within and expect a high standard of professionalism and performance.
Competitive pay based on experience
Medical dental and vision insurance
Paid time off and holidays
401(k) retirement plan
Employee vehicle purchase and service discounts
Stable long-term career opportunity with a growing department
Full-time weekday schedule
Occasional flexibility may be required based on business needs
Required Experience:
Manager
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