Programs Performance Management and Accreditation Director
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Job Location:
San Leandro, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
THIS IS A NEW ASSEMBLEDEXAMINATION. The eligible list resulting from thisexamination will cancel any existing list and may last approximately one yearbut can be extended.
Supplemental Questionnaire: A properly completedSupplemental Questionnaire must be submitted with each and Supplemental Questionnaires must be in the possession of theHuman Resource Services Department by 5:00 p.m. on the Last Day forFiling. Failure to submit the Application or Supplemental Questionnairewill result in disqualification.
Applications and Supplemental Questionnaireswill only be accepted online.
DESCRIPTION
ALAMEDACOUNTY HEALTH
AlamedaCounty Health is the local government agency that promotes and protects thehealth and well-being of all who live work learn and play in Alameda coordinate services and cultivate partnerships with community organizationsand providers to help ensure access organize and deliver health care andservices to people with Medi-Cal and without insurance support resilientcommunities and improve health for all. We focus on health equity bydeveloping programs and systemic solutions that reduce disparities for thepeople and communities we serve.
Alameda County Healthsdepartments and programs focus on services and support that provide care forthe whole person.
- The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness recovery and resilience.
- The Environmental Health Department works to keep our air water and food safe; it regulates protects and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
- The Public Health Department focuses on community and population-level health preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
- Alameda County Health also provides services through Housing and Homelessness Services Emergency Medical Services Agency HealthPAC and Healthy Schools and Communities.
PUBLICHEALTH DEPARTMENT
As part of Alameda County Health the Public Health Departmentworks in partnership with our local communities to ensure the optimal healthand well-being of all people. We monitor health status and service deliveryprevent disease mobilize communities conduct outreach and promote healthpolicy and education. We actively seek partnerships and engage with thecommunity to improve community health through a dynamic and responsive processthat respects diversity addresses health equity and challenges us to providefor present and future generations.
We are nurses doctorscommunity psychologists epidemiologists dentists medical social workersphysical and occupational therapists dietitians outreach workers healtheducators program managers and pre-hospital care coordinators.
The ideal candidate willhave a proven track record of success that demonstrates the following criticalattributes:
- Provides strategic direction and collaborative leadership to sustain PHAB accreditation and program performance improvement; experience with quality improvement theory and practice program design and oversight.
- Advanced understanding of systems and policy change that produces population-level health improvement.
- Exceptional communication and relationship-building skills to foster effective collaboration with internal divisions external agencies community partners and regulatory bodies.
- Possesses strong program and project management capabilities including the ability to design implement and evaluate department-wide initiatives.
- Has a strong sense of organizational awareness to navigate complex environments manage diverse stakeholder interests and align efforts with departmental priorities.
- A high level of attention to detail and commitment to continuous improvement ensuring accuracy in documentation reliability in performance data and effectiveness in quality initiatives.
- The ability to lead coach and develop staff including setting meaningful goals establishing clear performance measures and supporting accountability across teams.
- Demonstrates innovative and solution-focused problem-solving skills including applying policies and procedures analyzing issues conducting internal audits and recommending process enhancements.
- A resilient and adaptable candidate with the capacity to remain effective and responsive when priorities shift requirements change or new challenges arise in a dynamic public health environment.
MINIMUM QUALIFICATIONS
(Additional experience as outlined below may be substituted for the education on a year-for year basis.)
The equivalent of four (4) years experience in planning implementing coordinating and evaluating a Quality Assurance and Improvement Program or conducting quality improvement and compliance or accreditation activities in a public health or health care setting one year of which must have included supervisory experience.
License:
Possession of a valid California Motor Vehicle Operators license.
NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
- Public Health Accreditation Board accreditation process.
- Management principles and practices including work planning employee supervision and resource allocation.
- Current principles best practices and trends in a service delivery system and Quality Assurance (QA)/Quality Improvement (QI).
- Principles of outcome measurement in system evaluation.
- Program planning and implementation.
- Relevant federal state and local regulations and public health standards measures and domains and their reporting requirements.
- Principles and practices of medical records management and utilization management.
- Clinical standards of practice and licensure requirements.
- Office administrative practices and procedures including records management and the operation of standard office equipment.
- Principles and practices of direct client service delivery.
- Policies procedures and systems related to public health services.
Ability to:
- Identify operational problems investigate and evaluate alternatives and implement effective solutions.
- Communicate clearly and effectively both orally and in writing.
- Set and achieve measurable goals through subordinate staff and the use of analytical methodology strategic planning and technology.
- Establish strengthen and maintain relationships with multiple agencies departments stakeholders and community organizations.
- Manage multiple tasks and responsibilities.
- Collaborate with other agencies departments government entities and local communities to achieve organizational goals while leveraging financial and other resources.
- Exhibit flexibility and adapt to frequent changes in standards regulations and requirements.
- Assess training and development needs of multiple organizational groups and programs.
- Prepare clear accurate and effective reports correspondence policies informational brochures and other written materials.
- Maintain accurate records.
EXAMINATION COMPONENTS
THEEXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
- A review of applicants applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.
- A review of candidates Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
- An oral interview which will be weighted as 100 % of the candidates final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THISEXAMINATION.
We reserve the right to make changes to the announced examinationcomponents.
AlamedaCounty utilizes a Civil Service Selection System founded on merit. Such asystem is competitive and based on broad recruitment efforts and equalopportunity for qualified applicants to test in an examination process designedto determine the qualifications fitness and ability of competitors to performduties of the vacant position. Many of our recruitments are targeted andspecific to the needs of a current vacant position in which case the eligiblelist may be exclusively used for that current vacant position. Otherrecruitments may be more broadly used for both current and future vacancies orfor other alternate jobs with comparable scopes of work. To learn more aboutour recruitment and selection process please visit the What You Need to Knowsection of our website.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance. The following dates aretentativeand subject to changebased on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN: | |
Deadline for Filing: | 5:00:00 PM Monday January 5 2026 |
Review of Minimum Qualifications: | January 15 2026 |
Review of Supplemental Questionnaire for Best Qualified: | February 24 2026 |
Virtual Pre-Recorded Civil Service Oral Examination: Ratings of Oral Examinations: | February 24 - March 6 2026 March 9 - March 16 2026 |
Notification of Results: | March 27 2026 |
TENTATIVE SELECTION PLAN: | |
Departmental Hiring Interviews: | Early April 2026 |
WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN
Alameda County and the HumanResource Services Department will make reasonable efforts in the examinationand/or selection process to accommodate qualified individuals with disabilitiesand/or medical conditions in accordance/compliance with the State FairEmployment and Housing Act (FEHA) Federal Americans with Disabilities Act(ADA) Alameda Countys Reasonable Accommodation Policy and applicable request accommodation due to a disability/medical condition during this orother phases of the examination/selection process please contact the assignedHuman Resources Representative listed on the job announcementbefore the last date of filing.Alameda County requires applicants to provide supporting documentation tosubstantiate a request for reasonable order to qualify for areasonable accommodation applicants must have a disability/medical conditionpursuant to the ADA FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures pleasevisit our website .
BENEFITS
The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.)
- Child Care Resources
- 1stUnited Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave.
Conclusion
Allnotices related to County recruitments for which you have applied will besent/delivered via email. Please add@ @ and accepted addresses to any emailblocking or spam filtering program you may use. If you do not do this youremail blocking or spam filtering program may block receipt of the noticesregarding your application for recruitments. You are also strongly advised toregularly log into your County of Alameda online application account to checkfor notices that may have been sent to you. All email notices that will be sentto you will also be kept in your personal online application account. You willbe able to view all of your notices in your online application account byclicking on the My applications button on the Current Job Openingspage.
Pleasetake the steps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.
NOTE:All notices are generated through an automated email notification to the email boxesandare routed to unmonitoredmailboxes. If you have questions please go to our website at.You may also contact the Human Resources Analyst listed on the job announcementfor the recruitment for which you have applied.
AngelicaCuevas Human Resources Analyst
HumanResource Services County of Alameda
DISASTER SERVICE WORKER
AllAlameda County employees are designated Disaster Service Workers through stateand local law. Employment with the County requires the affirmation of aloyalty oath to this effect. Employees are required to report to work asordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
AlamedaCounty has a diverse workforce that is representative of the communities weserve and is proud to be an equal opportunity employer. All aspects ofemployment are based on merit competence performance and business County does not discriminate in employment on the basis of racecolor religion sex (including pregnancy and gender identity) nationalorigin political affiliation sexual orientation marital status disabilitygenetic information age membership in an employee organization retaliationparental status military service or other non-merit factors protected underfederal state and local law. Alameda County celebrates diversity and iscommitted to creating an inclusive and welcoming workplace environment.
Required Experience:
Director
Key Skills
- Category Management
- Athletics
- Customer
- ABAP
- Hydraulics
- ITI
About Company
Just east of San Francisco Bay lies Alameda county. The county, which is governed by a five-member board of supervisors, includes the major cities of Hayward, Oakland, San Leandro, and Livermore. Fifty county departments handle services like behavioral health care, emergency medical, ... View more
