Product SpecialistInside Sales Representative

At CECO Environmental were a global leader in providing sustainable solutions for industrial air water and energy transition. Since 1966 weve been addressing the worlds most pressing environmental challenges. Our mission is to protect people the environment and industrial equipment making a tangible impact across industries like renewable energy semiconductor manufacturing power generation and water treatment. As a purpose-driven company we foster a culture of innovation collaboration and integrity ensuring that every project we undertake creates lasting positive change. At CECO youll be part of a growing dynamic team committed to a cleaner safer and more sustainable future.

As part of the CECO Environmental family of brands KB Duct plays a critical role in delivering specialized air solutions that protect both people and the environment. By joining our team youll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship.

The Product Specialist Inside Sales Representative will support the overall development and growth initiatives for KB Ducts operations and sales business segment with a focus on POs Job entries replacement and upgrade parts solutions.

Major responsibilities of the position are listed below. To perform the job successfully an individual must be able to execute each essential duty satisfactorily. Other duties assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Your Responsibilities Will Be:

Maintain develop and expand relationships with existing internal customers in each department.
Assist internal departments to achieve and exceed bookings and revenue targets through coordinating shop operations and inside sales activities.
Serve as a subject matter expert for KB Duct parts and services.
Handle technical support questions from new and existing customers.
Collaborate with Production Engineering and Outside Sales on product applications and cross-selling opportunities.
Provide customer support via email and by phone.
Consult with inside sales on current products and future projects
Enter jobs POs and help and manage follow-up activities.
Coordinate the fulfilment of customer requirements (technical support training sales collateral etc.).
Partner with Inside Sales to provide best in class service to customers.
Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers.
Other job duties as assigned.

Required Qualifications:

3-5 years in inside sales or customer service experience working with sales departments and production team.
Experience in project lifecycle process for projects in manufacturing.
Strong computer skills including Microsoft office.
Experience with Sales Force is desired.

Preferred Qualifications:

Experience in duct work (duct installation test equipment) or construction projects into industrial markets highly preferred.
Technical background with the basic understanding of duct work air handling and filtration purification and HVAC system design preferred.
Systems Integration with a focus on process analytics would be helpful.

Travel Requirement:

5% Travel Required.

ADA Requirements:

Typing sitting standing walking.
Office environment; constant mental and/or visual attention; the flow of work requires focused detailed attention while working at a computer monitor.
The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job.
Compliance with company attendance standard. Work hours may vary during peak production cycles.

We Offer:
We provide a variety of medical insurance plans with dental and vision coverage Employee 401(k) tuition reimbursement and much more.

At CECO we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts that inspires innovation and brings the best solutions to our customers.

ABOUT US
CECOsCommitment to Our People

At CECO our people are at the center of everything we do. Whether youre a professional looking for a career change an undergraduate student exploring opportunities or a recent graduate with an advanced degree youll find your chance to make a difference with CECO.

ABOUT CECO
CECO Environmental is a leading environmentally focused diversified industrial company whose solutions protect people the environment and industrial equipment across the globe serving a broad landscape of industrial air industrial water and energy transition markets.

We serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO by visitingAbout Us.

Equal Opportunity Employer
CECO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position please contact:.