Luxury Automotive Dealership Service DirectorManager
Share
Job Location:
Peoria, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Leader Automotive Group is a wholly owned subsidiary of AutoCanada a publicly traded company. Leader Automotive is AutoCanadas first footprint into the U.S. market and we currently have 6 dealerships consisting of 15 different franchises and approximately 400 employees. We have a strong presence in the Chicagoland area with 4 dealerships and 2 more located in central Illinois. We are currently searching for an experienced service director / manager to lead our service center in Peoria IL. We have a luxury line of franchises to include Mercedes Benz Porsche Audi and VW. This is a great opportunity for the right individual.
- Health Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization / stability
- Employee referral bonuses
- Forecast and implement regular sales goals and objectives for the department.
- Set individual sales goals per employee within the department.
- Hire train motivate and monitor the performance of all department personnel
- Adhere to all company processes.
- Ensure timely payment of manufacturer warranty claims keeping the warranty schedule current.
- Read follow implement and maintain the manufacturers warranty policy and procedures.
- Ensure the staff meets the manufacturers training requirements.
- Focus on customer retention through collaboration with leadership regarding strategic planning and by communicating with the existing database to maintain the stores goals for active customers.
- Maintain a high level of shop cleanliness equipment repair and general shop appearance.
- Maintaining the highest Customer Service Index (CSI) rating by ensuring excellent process delivery.
- 3 years of automotive dealership service management required
- Hands-on leader thats willing to be fully engaged in the service lane and willing to provide direct support to the service advisors technicians and parts department
- Customer service focused
- CDK experience preferred
- Positive attitude / Outgoing personality
- Good analytical skills and problem-solving ability
- Great organizational skills
- Experience in managing technicians and advisors
- Driving sales and customer retention.
Required Experience:
Director
Key Skills
- Sales Experience
- Mechanic Experience
- Customer Service
- Dealership Experience
- GM Vehicles
- Management Experience
- Upselling
- Auto Service Management
- Automotive Repair
- Computer Literacy
- Leadership Experience
- Automotive Service
About Company
We're hiring for all levels of Service Technicians to join our team at Leader Automotive!! Are you looking for a new opportunity and chance to grow your caree...
