Spclst , Omnichannel Strategy

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

職種名

Field Enablement Group - Member

職務概要

Field Enablement Group に所属するメンバーとして特に営業による顧客エンゲージメント活動に必要なシステムやアプリの導入運用を推進します本ポジションはビジネスの巨大化を目指した様々なプロジェクトに参画すると共に日々の運用をグローバルチームや社内の各部署と連携して支援しその先の全社戦略および Customer Engagement Vision の実現に向けた貢献が期待されています

主な職務内容

全社戦略および Customer Engagement(CE) Vision に基づいた中長期的なソリューションの理解と連携維持
グローバルチームと連携して特に営業を中心とした顧客エンゲージメント活動を支援するソリューションの導入と継続的な改善
四半期ごとの優先事項への集中とプロジェクト管理およびチェンジマネジメントの推進
他部署との連携による要件定義とその評価グローバルチームとの合意形成
アジャイル開発手法の理解とチーム内外との積極的な連携
業界動向やユーザー評価を踏まえた継続的な業務プロセスおよびシステム機能の改善
システム障害発生時の検証および関連部署と連携した対応
製薬業界における新しいルールや規制への対応
チームやグローバルのソリューション担当チーム社内の各部署役員社外パートナーとの円滑なコミュニケーションを通じた価値の創造

応募資格

必須条件

大卒以上
戦略的思考に基づく論理的コミュニケーション力高いビジネス洞察力
複雑な情報を構造化し要旨を伝え理解する日本語でのコミュニケーション能力(聞く話す読む書く)
英語での業務遂行能力
製薬業界におけるコンプライアンスへの理解
新しい知識を積極的に学びそれを実践していくラーニングアジリティ
チームでの業務遂行経験とチームメンバーと良好な協力関係を構築する力

歓迎条件

複数部門をまたぐ業務系システム導入プロジェクトの経験
製薬業界またはヘルスケア業界での1年以上の業務経験
アジャイル開発およびプロジェクトマネジメントの実務経験
グローバル関係者と連携したプロジェクト推進経験
組織や業務プロセス変更を伴うプロジェクトでのチェンジマネジメントの設計実行経験

<< English Ver >>

Job Title

Member Field Enablement Group

Job Summary

As a member of the Field Enablement Group this role drives the implementation and ongoing management of systems and applications essential to sales-led customer engagement. The position is involved in diverse initiatives to maximize business impact and supports daily operations in partnership with global teams and cross-functional stakeholders contributing to the execution of the enterprise strategy and the Customer Engagement Vision.

Key Responsibilities

Maintain a deep understanding of and alignment with mid- to longterm solutions grounded in the enterprise strategy and Customer Engagement (CE) Vision
In partnership with global teams drive the implementation and continuous improvement of solutions that support customer engagement activities with a primary focus on Sales
Prioritize quarterly objectives manage projects and execute change management activities
Define and assess requirements through cross-functional collaboration and facilitate alignment and decision-making with global teams
Apply agile methodologies and proactively collaborate within and across teams
Continuously enhance business processes and system capabilities based on industry trends and user feedback
Investigate system incidents and coordinate remediation in collaboration with relevant functions
Ensure compliance with the latest rules and regulations in the pharmaceutical industry
Create value through effective communication with the team global solution teams internal departments executives and external partners

Qualifications

Bachelors degree or higher
Strong logical communication skills grounded in strategic thinking; high business acumen
Proficiency in Japanese communication (listening speaking reading writing) with the ability to structure complex information and convey/understand key points
Ability to operate effectively in English
Understanding of compliance in the pharmaceutical industry
Learning agility: proactively acquiring new knowledge and applying it in practice
Experience working in a team and the ability to build effective collaborative relationships with team members

Preferred

Experience contributing to the implementation of enterprise business systems spanning multiple departments
At least 1 year of professional experience in the pharmaceutical or healthcare industry
Hands-on experience with agile development and project management
Experience driving projects in collaboration with global stakeholders
Experience designing and executing change management for projects involving organizational or business process changes

Required Skills:

Accountability Business Strategies Change Request Management Communication Community Collaborations Content Publishing Content Writing Customer Service Information Infrastructure Interpersonal Communication Management Process Marketing Measurement Analysis Pharmaceutical Compliance Pharmaceutical Management Pharmacy Laws Pharmacy Regulation Social Collaboration Stakeholder Relationship Management Structuring Teamwork Technical Advice

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

01/9/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Description職種名Field Enablement Group - Member職務概要Field Enablement Group に所属するメンバーとして特に営業による顧客エンゲージメント活動に必要なシステムやアプリの導入運用を推進します本ポジションはビジネスの巨大化を目指した様々なプロジェクトに参画すると共に日々の運用をグローバルチームや社内の各部署と連携して支援しその先の全社戦略および Customer Engagement Vision の実現に向けた貢献が期待されています主な職務内容全社戦略および Customer Engagement(CE) Vision に基...