Front Desk Hotel Weyanoke

At Hotel Weyanoke the front desk isnt just a workstation its where first impressions are made stories begin and lasting memories are created. Were looking for a Front Desk Agent who loves people thrives on service and understands that hospitality is more than a job its a calling.

As the face of our historic hotel youll deliver on our promise:
From Our Family to Yours We Deliver Exceptional Experiences Every Step of the Way.

Compensation: $13.00/hr

What Youll Be Doing:

Youll be the welcoming presence our guests remember long after checkout.

• Greet check in and check out guests with warmth and professionalism
• Create a positive first impression through polished appearance and genuine hospitality
• Manage reservations room assignments billing and payments
• Answer phones and assist guests with hotel services amenities and local recommendations
• Maintain accurate room status by coordinating with housekeeping and maintenance
• Handle guest concerns with empathy professionalism and follow-through
• Balance cash drawers complete shift reports and maintain daily logs
• Sell rooms to walk-in guests and promote available rates and packages
• Receive and distribute guest mail packages and messages
• Maintain a clean organized and welcoming front desk area
• Uphold ECHO Teamwork values and Lean Management principles
• Lead by example with confidence energy and a positive attitude
• Support food & beverage and hospitality teams as needed

What Were Looking For:

• High School Diploma required
• 12 years of hotel front desk experience preferred
• Strong computer skills (Microsoft Word Excel Google Applications)
• Experience with hotel systems such as RoomKey is a plus
• Excellent communication organization and attention to detail
• Ability to work independently and as part of a team
• Calm professional problem-solver who enjoys a fast-paced environment
• Must be friendly (seriously nice matters here)
• Ability to stand for long periods and lift up to 40 lbs
• Flexible availability including mornings evenings weekends and holidays

Why Hotel Weyanoke

• Work in a beautiful historic property with a strong team culture
• Be part of the Taylor Hospitality family
• A supportive team-oriented environment where attitude matters
• Opportunity to grow within hospitality and customer service

Additional Information:Kindly be aware that the job description provided is not an exhaustive account of the activities duties or responsibilities entailed for this role. Standard Operating Procedures Training Checklists and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential to Par ManagementandTaylor Hospitalityare Equal Employment Opportunity companies we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race religion sex national origin sexual orientation age citizenship marital status or disability.

About the Company:Up to Par Management Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.