Community Manager
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Community Manager - Mercer Atlanta - Atlanta GA
Company: AREY Group LLC
Company Overview:AREY Group is a dynamic real estate company dedicated to creating vibrant communities. Our properties offer modern luxurious loft living in convenient down-town living. Each of our properties exudes a unique boutique hotel vibe with individual upscale loft units that redefine urban living. Join us in building communities where residents thrive and where every team member contributes to our success.
Why Join Us:At AREY Group we prioritize our people. We foster a culture of growth collaboration and employee engagement. If youre seeking more than just a job an opportunity to build a career in a supportive environment AREY is the place for you. Grow with us as we expand our portfolio and be part of a team committed to excellence and community.
Position Summary:As the Community Manager you will be pivotal in executing the business plan for our property. You will drive revenue growth manage operational costs foster tenant relationships and implement strategic marketing initiatives. Additionally you will uphold AREYs values ensuring a positive team culture that encourages professional development and employee success.
Essential Duties and Responsibilities:
Financial Management:
- Oversee and manage the rent collection process
- Ensure all Company standard leasing methods are being used effectively and in a legal and professional manner
- Assist in developing the annual budget for the community under the direction of the Regional Manager
- Ensure the community meets or exceeds budgeted goals by analyzing and evaluating financial statements reconciling monthly statements against the approved budget and working with internal departments the client Regional Manager and other parties to address and resolve gaps in the financial performance of the community
- Follow Company policy for approval of purchases and adherence to budget
- Ensure all required daily weekly monthly and quarterly reports are completed accurately and delivered to necessary parties in a timely and professional manner
- Review of financial statements operational activities and other performance data thoroughly to measure community performance and identify areas of improvement
- Utilize preferred vendors to ensure best pricing and consistent quality
- Implement effective revenue maximization and expense management strategies
- Create purchase orders as necessary in accordance with Company policy
- Coordinate and monitor progress and process invoices and facilitate communication between vendors consultants other contractors and the Regional Manager
Marketing
- Review analyze and interpret market data to identify emerging trends that may impact the performance of the community and work with the on-site team and others to implement market plans that drive occupancy and revenue growth
- Work with our marketing team and assist in the development of a marketing plan for the community by conducting market surveys shopping competitor properties in person and online and identifying market trends
- Conduct regular audits of the community website Internet Listing Services (ILS) and other marketing sources to ensure the accuracy of all information
- Review post and interact on the Communitys social media platforms on a regular basis (Facebook and Instagram). Responsible for using approved templates graphics and other brand standard collateral. All communication on social media must be professional with a hospitality focus
- When doing any marketing reference and adhere to the Brand Standards
- Manage and resolve all tenant issues in accordance with Company policy or escalate to the Regional Manager if necessary
- Ensure that all community staff members provide the highest level of service to employees current and prospective tenants vendors and all other stakeholders
- Ensure that all community staff members maintain a professional appearance and demeanor according Company policies
Personnel
- Assist with the recruiting and hiring process with the HR Department and Regional Manager
- Train and develop all community staff positions in accordance with Company policy
- Maintain full knowledge and understanding of the Emergency Preparedness Plan (EPP) for the community and train all community staff members
- Demonstrate managerial level knowledge of technology systems and software to ensure all community staff members utilize technology systems and software in accordance with Company policy
- Provide clear and consistent feedback to community staff members while promoting teamwork and collaborative environment
- Complete and document regular employee feedback and performance reviews
- Communicate regularly and effectively with the Regional Manager and Human Resources regarding employee performance onboarding offboarding and other employee-related matters
- Review verify and approve all staff time sheets daily and submit to Payroll/Accounting on a biweekly basis
- Ensure that all community level employees meet training requirements
- Fill in as needed when someone is terminated out sick or on vacation and when the community needs it.
Management
- Thorough knowledge implementation and enforcement of Company policy including OSHA (Occupational Safety and Health Administration) standards Fair Housing etc.
Execute Company safety program effectively - Oversee the risk management of the community and ensure team members vendors visitors and residents practice and adhere to all Company safety standards and rules to minimize Company liability
- Ensure staff always maintains a safe environment for residents and staff including compliance with legal guidelines and Company standards and ensure you are following the Company Safety Guidelines
- Oversee maintenance and physical operations of the community through the utilization of the maintenance staff and ensure Company maintenance policy is followed
- Perform routine site and safety inspections to ensure the physical appearance of the community meets Company and owner established expectations
- Follow the Company policy for all capital improvement requests and communicate in a timely and professional manner to the Regional Manager
- Follow Company policy for obtaining bids with vendors consultants and other contractors
- Follow the Company policy to obtain Regional Manager approval
Complete and document monthly community site inspections and implement corrective action plans for any deficiencies found - Ensure prompt completion of loft turns and ensure all lofts meet Company and owner established standards
- Manage and/or assist with special projects and perform other duties as assigned
- Conduct regular (monthly at minimum) inspections of lofts common areas and amenities
Manage community office activities and staff including leasing lofts marketing preparing and submitting financial reports etc - Maintain proficiency with Company equipment and software systems (i.e. OneSite/RealPage time management MSOffice Outlook etc.) to review and reconcile monthly reports communicate effectively and follow Company policy
- Ensure accurate and orderly records are maintained in accordance with applicable laws and Company policy
- Plan coordinate and participate in resident retention functions
- Ensure all employees display a courteous and helpful attitude towards residents co-workers and all visitors to the community
- Perform a daily review of service requests/work orders to ensure prompt completion and adherence to legal time restraints
- Follow Company policy and demonstrate best practices both as an individual and as the leader of their team
- Take initiative and seek training/educational opportunities in personal and professional growth and development
- Must have mode of communication at home and respond in cases of emergency
- Must be available for weekend holiday and evening work
- Must be willing to be assigned to other communities as needed
- Perform other duties as assigned
Knowledge Skills and Abilities
- Above average telephone and communication skills including the ability to read write and comprehend the English language at a fluent and professional level
- Strong communication skills paired with the ability to train and coach staff
- Strong analytical problem-solving skills
- High emotional intelligence
- Attention to detail and exceptional follow through
- Ability to multi-task in a fast-paced ever-changing environment
- Ability to walk the community (both indoor and outdoor areas) extensively several times each day
- Proficiency with standard office equipment including computers iPads and tablets MSOffice suite (Excel Word Outlook) calculators fax machines and electronic check scanners
- Proficiency in standard accounting language and processes
- Proficiency in multifamily financial and operational language and processes
- Proficiency in math with skills included but not limited to the ability to calculate pro-rations bank deposits time keeping records etc
- Must possess and maintain a valid drivers license and adequate car insurance
- Must have reliable transportation OneSite/RealPage experience preferred
- Travel and overnight stays are limited but may be required
- Must always maintain a professional appearance and demeanor
Education and Experience
- High school diploma level of education required. College degree preferred and/or certification a plus
- 3 years of multifamily property management experience required
Application Process:If you are passionate about property management and eager to contribute to a growing company committed to excellence please submit your resume. We look forward to hearing from you!
Location: Atlanta GA
Location: Atlanta GA
Benefits:
Salary iscommensuratewith experience:
Bonus and Incentive plans are additional benefits.
Health vision and dental plans available 1st day of next month after hire.
$25k Life Insurance provided by the company.
STD/LTD/Accident insurance offered.
12 paid holidays
1 Floating holiday
1 Birthday holiday
15 paid time off days accrued throughout the year.
AREY Group is an Equal Opportunity Employer.
This job posting highlights the key responsibilities qualifications and company culture that make AREY Group an attractive place to work. It emphasizes the opportunity for career growth and the importance of fostering a supportive and engaging workplace environment.
AREY Group is an Equal Opportunity Employer.
This job posting highlights the key responsibilities qualifications and company culture that make AREY Group an attractive place to work. It emphasizes the opportunity for career growth and the importance of fostering a supportive and engaging workplace environment.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger handle or feel objects tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee must occasionally lift not more than 25 pounds. Specific vision abilities required by this position include close vision distance vision color vision peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate.
Other Duties
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities. This document does not create an employment contract implied or otherwise other than an at will relationship.
Required Experience:
IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
AREY is a real estate development group that cultivates and supports institutional relationships through public-private partnerships.
