Account Manager, Specialized Lending

Why DUCA

Were a vibrant exciting credit union that lives its profits with a purpose philosophy in every financial transaction product interest rate and community initiative we offer. Founded in 1954 DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85000 Members we are proud to serve.

We exist to help People Businesses and Communities Do More Be More and Achieve More.

DUCA () is distinguished for the following:

• Positive un-big bank like service experience delivered through Member-facing staff in branch on the phone (Member-Connect) and via our Mobile mortgage specialists Wealth Management advisors and Commercial and Business Banking Account Managers.
• Competitive rates.
• Personalized financial solutions guidance and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bankonline mobile app phone/full-service Member Connect Contact Centre and of course in-branchDUCA is accessible 24/7
• A community philosophy of profits with a purpose culminating in the creation of the DUCA Impact Lab () a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCAs designation as a B-Corp certified organization the first ever credit union to receive this global recognition.

A career with DUCA means youll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more Be more and Achieve more with their money and their lives. At DUCA youll be part of a vibrant and collaborative team where youll be supported to excel and make an impact no matter what role you play.

Account Manager Specialized Lending

DUCA is looking for an Acount Manager Specialized Lending to join out dynamic team!

Job Purpose & Summary

The Account Manager Specialized Lending completes annual reviews of commercial and personal credits providing reasonable assurance that all of DUCAs credit risk policies procedures and regulatory guidelines are being met. The incumbent will establish an area of excellence and specialization in the reviews area working closely with DUCA internal and external partners.

In addition the Account Manager will prepare credit requests for new transactions and/or increases in Margin Secured Lines of Credit (MSLOCs) and Investment Loans (IL) working with dependent investment and insurance advisors to drive new business in ILs and MSLOCs and will take on account and relationship management responsibility for a growing loan portfolio.

Key Accountabilities & Duties

• Gather all necessary information from advisors &/or other relevant parties (dealers insurance companies) to complete annual reviews within established timelines
• Complete annual reviews of commercial and personal credit transactions within the Specialized Lending unit specifically MSLOCs and Immediate Financing Arrangements (IFAs) providing reasonable assurance that all of DUCAs credit risk policies procedures and regulatory guidelines are being met
• Establish an area of excellence and specialization in the reviews area working closely with other Specialized Lending team members Credit Risk and Funding teams and also with external independent advisors with a view to continual improvement of quality and efficiency
• Prepare credit submissions emanating from advisor relationships and through relationships developed by the VP Sales Specialized Lending products consistent with DUCAs Specialized Lending policies and underwriting guidelines
• Initiate develop and grow a profitable Specialized Lending portfolio of loans consisting of MSLOCs and ILs
• Manage all aspects of advisor relationships for assigned portfolio; educate advisors solve problems recommend solutions and ensure advisors have an experience of excellence when engaging with DUCA Specialized Lending
• Regularly reach out to advisors to drive sales working through existing networks of advisors and also to new leads
• Fulfill service and timeframe expectations relative to all aspects of deal approvals as well as providing immediate instruction and explanation around any declines; meet established service level and operational excellence standards
• Write professional credit applications which fulfill the requirements of Credit Risk; maintain strong understanding of DUCAs Credit Policy and keep abreast of changes

Occupational Experience & Education Requirements

• Completion of university degree in Business Finance or a related field
• Minimum of 3 5 years experience in individual and/or corporate lending relationship management or credit adjudication
• Experience working with independent advisors to offer and deliver Specialized Lending solutions to clients an asset.
• Chartered Financial Planner designation an asset
• Completion of Investment Funds Institute of Canada or Canadian Securities Course courses an asset
• Past or present Level I or Level II Life License Chartered Life Underwriter and/or Certified Health Specialist &/or Tax & Estate Planning Practitioner an asset
• Bilingual (English/French) an asset

Knowledge Skills & Attributes

• Firm grasp of lending credit principles and financial industry regulatory environment in relation to credit products
• Detailed knowledge of permanent insurance (whole life and universal life) policies with ability to read and understand insurance and IFA illustrations and policy summaries an asset
• Strong communication skills including the ability to convey complex ideas clearly and concisely
• Exceptional interpersonal skills with the confidence credibility and ability to work effectively within the organization
• Strong negotiating and influencing skills sufficient to reshape thinking and decisions while responding to underlying concerns and multiple interests
• Problem solving and issue resolution skills
• Excellent ability to work remotely in a team environment with little supervision; and to organize prioritize and manage multiple assignments meeting deadlines with efficiency and accuracy
• Demonstrated ability to use MS Office (MS Word Excel and PowerPoint)

Working Conditions

Regular office environment. Incumbent must be able to attend team meetings at the Kitchener office at least once per quarter.

Department: Specialized Lending

Primary Location: Kitchener

Employment Status: Full-time

Hours per Week: 38

Salary:The annual salary range for this position is$69000 to$87445.Actual annual base salaries will vary depending on relevant job-related factors such as experience knowledge skills qualifications and education/training. This position is also eligible for discretionary bonuses.

Number of Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Our hiring process includes AI screening for keywords and minimum Acquisition Partnersreview all results.

Qualified applicants are encouraged to submit their application.Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.