Customer Service Representative

Hildale, UT - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative

Location: Hildale UT

Job Type: Full Time

Company: Village Capital & Investment LLC

Introduction:

Village Capital is a well-established mortgage company committed to delivering a quick efficient and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA VA USDA Loans. We are a lender/servicer who works with loan originators brokers and correspondents to offer our customers great rates and good terms.

Key Responsibilities:

Receiving inbound calls from current and potential clients
Place outbound calls to follow up with clients on a resolution to their issue
Assisting with their basic mortgage needs to achieve one call resolution
Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage.
Partner with internal and external departments to resolve client issues

Basic Qualifications:

High school or equivalent (Preferred)
Computer skills: 1 year (Preferred)
Customer Service Experience
Excellent Phone Etiquette
Keeping composure during stressful predicaments
Possess a strong work-ethic
Must be attentive to detail
Must be computer proficient (Excel Word Gmail Google etc.)
Always seeking to improve
Commitment to confidentiality
Essential organizational skills
Exceptional verbal and written communication

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

In Summary:

If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise we want to hear from you. At Village Capital & Investment LLC we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Required Experience:

Unclear Seniority

Job Title: Customer Service RepresentativeLocation: Hildale UTJob Type: Full TimeCompany: Village Capital & Investment LLCIntroduction:Village Capital is a well-established mortgage company committed to delivering a quick efficient and quality mortgage loan process to our customers and business part...