DescriptionJoin a team shaping the future of digital payments and drive your professional growth. Become a pivotal leader at the forefront of revolutionizing payment operations where your expertise will help drive efficiency across our financial systems.
As a Payment Lifecycle Manager II within Payments Operations you will play a pivotal role in enhancing our payment operations framework by streamlining processes implementing new technologies and developing operational functions. You will manage payment processing across various products ensuring smooth fund transfers between financial institutions cardholders merchants corporate and retail clients while also handling the reconciliation of purchase and sales options futures or securities. Leveraging your proficiency in automation cybersecurity and anti-fraud awareness you will ensure the security and efficiency of our payment lifecycle and your strategic planning skills will guide our direction and resource allocation decisions. Your proficiency in AI/ML will be utilized to solve complex problems and enhance processes applying your knowledge in market product and process improvement to optimize operations. Additionally your role will involve sanctions screening payment investigations funds control exception processing resolving reconciliation breaks and managing invoicing or cash management activities.
Job responsibilities
- Lead teams responsible for operational processes within the payments lifecycle by setting priorities directing workflows and monitoring performance against established metrics to ensure high productivity and quality.
- Oversee payment processing operations setting daily production goals delegating work evaluating performance and implementing action plans to achieve strategic priorities and enhance client experience.
- Manage daily operations by resolving production or quality issues escalating process delays to management and ensuring key control tasks are executed on business initiatives.
- Apply strategic thinking and sound judgment in decision-making while leveraging leadership communication and conflict resolution skills to build collaborative and engaged teams.
- Participate in fraud detection and prevention mitigating financial and reputational risks and assist in strategic initiatives to align resource allocation with long-term goals.
- Ensure compliance with operational guidelines coach and develop team members and communicate effectively to simplify complex information for various audiences.
- Be Responsible for meeting client deliverables with a high level of timeliness and accuracy. Develop an environment of continuous focus on quantifiable productivity and quality.
- Constantly and regular review of processes and performance with focus on improving departmental competency / performance rating. Regular reviews of procedures assuring new processes are documented.
- Identify business knowledge gaps and ensure everyone has ownership of deliverables. Interact with global location managers in an effective and professional manner.
- Monitors all relevant Management Information System data ensuring all issues have been resolved expediently. Constant and regular review of all key aspects with the direct reports. Set expectations with direct reports regarding positive motivation and serving as a role model through accountability.
- Develop and foster a team that is responsive to dynamic organizational and operational changes. Responsible for overall Performance Management and Talent Review process.
Required qualifications capabilities and skills
- Masters degree (e.g. CA ICWA and MBA) with 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution. Should have the experience of managing a team of over 20 employees
- Working knowledge of various aspects of International Payment Processing &/or Investigations Operations.
- Working Knowledge of SWIFTS & international payment conventions & practices is a must.
- Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
- Ability to apply a commercial and growth mindset to adapt to fast-paced operations environments and new business initiatives leveraging strong interpersonal skills for collaboration.
- Understanding of cybersecurity controls and anti-fraud strategies to identify and address potential threats ensuring the protection of information and systems.
- Good personal computer and analytical skills
Preferred qualifications capabilities and skills
- Knowledge of ISO or Swift message processing or management.
- Prior Experience in Client and Third-party banks investigations for Multicurrency payments will be an added advantage
- Project Management/ Implementation experience would be a plus.
Required Experience:
Manager
DescriptionJoin a team shaping the future of digital payments and drive your professional growth. Become a pivotal leader at the forefront of revolutionizing payment operations where your expertise will help drive efficiency across our financial systems.As a Payment Lifecycle Manager II within Payme...
DescriptionJoin a team shaping the future of digital payments and drive your professional growth. Become a pivotal leader at the forefront of revolutionizing payment operations where your expertise will help drive efficiency across our financial systems.
As a Payment Lifecycle Manager II within Payments Operations you will play a pivotal role in enhancing our payment operations framework by streamlining processes implementing new technologies and developing operational functions. You will manage payment processing across various products ensuring smooth fund transfers between financial institutions cardholders merchants corporate and retail clients while also handling the reconciliation of purchase and sales options futures or securities. Leveraging your proficiency in automation cybersecurity and anti-fraud awareness you will ensure the security and efficiency of our payment lifecycle and your strategic planning skills will guide our direction and resource allocation decisions. Your proficiency in AI/ML will be utilized to solve complex problems and enhance processes applying your knowledge in market product and process improvement to optimize operations. Additionally your role will involve sanctions screening payment investigations funds control exception processing resolving reconciliation breaks and managing invoicing or cash management activities.
Job responsibilities
- Lead teams responsible for operational processes within the payments lifecycle by setting priorities directing workflows and monitoring performance against established metrics to ensure high productivity and quality.
- Oversee payment processing operations setting daily production goals delegating work evaluating performance and implementing action plans to achieve strategic priorities and enhance client experience.
- Manage daily operations by resolving production or quality issues escalating process delays to management and ensuring key control tasks are executed on business initiatives.
- Apply strategic thinking and sound judgment in decision-making while leveraging leadership communication and conflict resolution skills to build collaborative and engaged teams.
- Participate in fraud detection and prevention mitigating financial and reputational risks and assist in strategic initiatives to align resource allocation with long-term goals.
- Ensure compliance with operational guidelines coach and develop team members and communicate effectively to simplify complex information for various audiences.
- Be Responsible for meeting client deliverables with a high level of timeliness and accuracy. Develop an environment of continuous focus on quantifiable productivity and quality.
- Constantly and regular review of processes and performance with focus on improving departmental competency / performance rating. Regular reviews of procedures assuring new processes are documented.
- Identify business knowledge gaps and ensure everyone has ownership of deliverables. Interact with global location managers in an effective and professional manner.
- Monitors all relevant Management Information System data ensuring all issues have been resolved expediently. Constant and regular review of all key aspects with the direct reports. Set expectations with direct reports regarding positive motivation and serving as a role model through accountability.
- Develop and foster a team that is responsive to dynamic organizational and operational changes. Responsible for overall Performance Management and Talent Review process.
Required qualifications capabilities and skills
- Masters degree (e.g. CA ICWA and MBA) with 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution. Should have the experience of managing a team of over 20 employees
- Working knowledge of various aspects of International Payment Processing &/or Investigations Operations.
- Working Knowledge of SWIFTS & international payment conventions & practices is a must.
- Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
- Ability to apply a commercial and growth mindset to adapt to fast-paced operations environments and new business initiatives leveraging strong interpersonal skills for collaboration.
- Understanding of cybersecurity controls and anti-fraud strategies to identify and address potential threats ensuring the protection of information and systems.
- Good personal computer and analytical skills
Preferred qualifications capabilities and skills
- Knowledge of ISO or Swift message processing or management.
- Prior Experience in Client and Third-party banks investigations for Multicurrency payments will be an added advantage
- Project Management/ Implementation experience would be a plus.
Required Experience:
Manager
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