Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
AssociateJob Description & Summary
At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Job Profile Name: *TC/Recruiting to Update*
Child Name: *TC/Recruiting to Update*
Global LoS: *TC/Recruiting to Update*
Global Network: *TC/Recruiting to Update*
Global Competency Network: *TC/Recruiting to Update*
Go-To-Market: Managed Services
Sector: Not Applicable
Programme Type: Experienced
Additional Responsibilities: (This field may be used to describe the daily role duties and/or purpose of this Job Profile/Job Description. The field is limited to 500 characters including spaces.)
Supports day-to-day monitoring and observability operations across databases applications and infrastructure. Assists in maintaining alerting dashboards automation scripts and telemetry pipelines. Troubleshoots incidents validates system health and collaborates with senior engineers to ensure reliable and efficient monitoring coverage.
Minimum Degree Required: Bachelors
Degree Preferred: Bachelors or masters in science Computer Science Engineering
Minimum Years of Experience: 24 year(s)
Certifications Required: None
Certifications Preferred: Azure Fundamentals (AZ-900) AWS Cloud Practitioner Splunk Certified Datadog Certification Scripting and Linux Certifications.
Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT*
ITSM: Incident Change and Service Request Management
Basic understanding of observability concepts (metrics logs traces)
Hands-on experience with monitoring alerts dashboards and health checks
Foundational scripting skills in PowerShell Shell or Python
Basic SQL knowledge and familiarity with relational and NoSQL databases
Ability to validate backup job success/failure and escalate issues
Experience reviewing monitoring tool alerts for anomalies or failures
Understanding of infrastructure components (servers storage networks cloud services)
Familiarity with automation concepts and version-controlled script repositories
Ability to troubleshoot basic performance issues with guidance
Capacity to document incident resolutions update runbooks and follow SOPs
Preferred Knowledge/Skills: (character count limit 5000)* PLEASE MAKE THIS A BULLETED LIST WHERE EACH SENTENCE STARTS WITH THE SAME VERB TENSE (I.E. PROVIDES DEVELOPS FACILITATES ETC.)
Supports monitoring configuration across SQL Server Oracle MySQL PostgreSQL and NoSQL platforms;
Supports creation and maintenance of dashboards using tools such as SolarWinds CloudWatch Azure Monitor Grafana or Datadog;
Supports analysis of system alerts deadlocks replication errors and performance anomalies;
Supports execution of test recoveries failover simulations and validation processes;
Supports script development for automation tasks using Shell PowerShell PL/SQL or T-SQL;
Supports environment setup activities including schema setup connectivity validation and baseline performance tests;
Supports review of new monitoring tools and technologies;
Supports development of onboarding materials and documentation.
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
IC
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