Operations Manager
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Job Summary
Operations Manager REF: 2642
PO3: 47925 pa rising in annual increments to 51288 pa inc LW.
Permanent and Full Time
About Us:
Located in the heart of South London Lambeth Borough is a vibrant community of over 317600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North we are proud to be the 9th largest borough in London. Our diversity is our strength with more than 130 languages spoken making Lambeth the home of the Windrush generation Londons largest LGBTQ community and a thriving Portuguese-speaking community.
It is an exciting time to join Lambeth Council we have bold ambitions for the future of Lambeths communities and residents through ourLambeth 2030 Plan Our Future Our Lambeth.
With exceptional schools lush green spaces including Brockwell Park cultural gems like the Black Cultural Archives and world-renowned institutions such as St Thomass Hospital Lambeth offers an enriching and dynamic environment.
Please have a look at our dedicatedOne Lambeth Values and Behaviours page.
About the Team:
Active Lambeth is the leisure service run by Lambeth Council andoperatesfrom 8 locations across the borough. There are four leisure centres with swimming poolssports halls an ice rinkoutdoor sports facilities and standalone lifestyle and fitness centres as well as Family Leisure Zones Karaoke booths ClimbingWallsand treatment rooms.
ActiveLambethoffers a range of activities in its leisure centresand providing excellent customer service is integral to ensuring customers get the most out of the wide range of services on offer ranging from booking a massage to enjoying karaoke or the multi-sport simulator.
About the Role:
The postholder willsupport theLeisure Centre Hub Managerin the day to day running of facilities which will consist ofat leastonewetsite (with pool) andat leastone dry site. They willsupport deliveryofthe end-to-end customer experience always ensuring first class service delivery. They will take part in workshops to inform strategic direction then will implement the strategies do deliver to budget. They will develop their skills on the job of all aspects of the General Manager role.
How to Apply:
To be considered for interview your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked A for application:
Job Description and Person Specification
We operate an anonymised application process so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:59pm on 5 January 2026.
Please cleck here to view:Lambeth Staff Benefits
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at Information:
For an informal discussion about the role please contact Neil Fenton at
At Lambeth we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion a Living Wage Employer and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations please clickhere.
We actively support applications from Lambeth Care Leavers
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
