At Franklin Templeton were advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management wealth management and fintech offering many ways to help investors make progress toward their goals. Talented teams working around the globe bring expertise thats both broad and unique. And our welcoming respectful and inclusive culture provides opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position has been filled by an identified candidate. We are not accepting applications for this role.

Department Title: Undergrad Intern FTT IEO Customer Success

Position Summary:

First year interns in technology have the opportunity to participate in our tech department rotation program. During this program interns will work with several groups within the technology team. This year we are also hoping to add a security team rotation as well.

As the technology consultant and provider for Franklin Templeton and its SIMS interns have an opportunity to work with multiple departments and organizations to gain perspective in how we lead the business with Tech.

An FTT IEO Customer Success Intern at Franklin Templeton can expect to gain:

Interns in the rotation program should expect to learn various skills including but not limited to:

• Enterprise service management

• AWS

• Project support

• Business analyst skills

• Corporate systems

• Data tools

• AI automation and more!

Key responsibilities may include:

• Xceptor Overview - Training and building a hands-on use case using Xceptor Tool

• MS Power Platform Overview - Training and Building a hands-on use case using Power Platform Tool

• Reflect Q&A using Automation Tool

• Provide on-site technical support and customer service as well as remote user support.

• Escalate issues to the appropriate teams and drive to closure

• Manage the ticketing queues to ensure issues are prioritized and actioned

• Deep dive on PMO

• Attend capacity planning workshops

• Introduction to Snowflake and Databricks

• Analytics Tools Overview

• Usage and Cost Analysis

• Enterprise Architecture EA Domains and its services

• Various data platforms in FT and how is it used

• Data & Analytics Architecture

• Data & Analytics Engineering

Ideal qualifications:

• Willingness to learn

• Intuitive

• Ambitious

• Accountable

• Team player but able to work independetly.

Ready to make movesApply today!

When applying please be sure to attach your resume. Applications without a resume file attachment will not be reviewed.

Due to the large volume of applications anticipated we may not be able to personally contact every applicant. If you are interested in applying to more than one Franklin Templeton internship please apply for other internships that pique your interest.

Compensation Range:This is a full-time internship where students will work approximately 40 hours per week and earn competitive hourly pay of $26 USD per hour. There are several factors taken into consideration in making compensation decisions including but not limited to location job-related knowledge skills and experience. At Franklin Templeton we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation.

Experience our welcoming culture and reach your professional and personal potential!