Jasmine's Cashier (Horseshoe Bossier) Part-Time

JOB SUMMARY:

Responsible for taking guests food and beverage orders noting any special requests obtaining needed approvals/verifications processing all orders using the computer system and providing the food server with guest checks. Notifies management of any guest complaints and/or problems involving Jasmines Noodle Bar.

GENERAL REQUIREMENTS:

• High school diploma or equivalent.

• One year (1) previous customer service related experience required.

• Must be able to perform basic mathematical computations.

• Must be able to write legibly complete detailed paperwork and use a computer for extended periods of time.

• Must be able to initiate and engage in conversation in a professional and friendly manner.

• Must possess excellent telephone interaction skills.

• Ability to learn the menu point of sale system and day to day procedures.

• Must possess strong interpersonal and communication skills.

• Must be able to work any day and any shift.

• Must meet company appearance standards.

• Must be able to read write speak and understand English.

ESSENTIAL JOB FUNCTIONS:

• Answers department telephone in a cordial and professional manner to take food and amenity orders.
• Ensures orders are accurately taken with any special requests noted and confirmed with the guest.
• Refers special requests to the Multi-Outlet Assistant Manger.
• Obtains necessary approvals prior to processing orders.
• Suggests additional food and beverage items to compliment order.
• Enters all orders into the computer system.
• Accurately uses point of sale system.
• Notifies management of any guest complaints or alleged discrepancies.
• Treats guest with courtesy and respect.
• Becomes familiar with hotel services in order to answer questions and provide assistance to guests.
• Maintains a clean work environment.
• Performs side work duties as assigned.
• Complies with all Caesars safety health and general policies and procedures.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Able to bend crouch kneel twist and work at a desk while performing cashier/dispatcher functions.

• Respond to visual and aural cues.

• Must be able to work independently.

• Must be able to operate the following office equipment: typewriter computer phone 10 key adding machine copier and fax machine.

• Must be able to respond calmly and make rational decisions when handling guests needs.

• Must be able to lift up to 20 pounds.

• Requires complete understanding of the menu and daily specials.

• Must fully understand standards of position as management may direct.

• Must present a well-groomed appearance.

WORK ENVIRONMENT:

• Must be able to continuously maneuver around office.

• Must be able to handle high noise levels.

• Must be able to work inside a fast paced environment.

• Must be able to handle more than one function at a time by being well organized and attentive to details.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.