Care Services Development Lead

Contract: Fixed Term Contract 12 Months

Closing date: 4th January 2026

Recruitment Partner: Katrina

What youll be doing

Boots Care Services has been supporting the care sector for over 30 years and as our customers needs are changing so are we. We are focusing on really understanding our customers needs to further evolve our Care Services customer offer to retain and grow our profitable items.

We have an exciting 12 month maternity cover opportunity within the Care Services team as a Care Services Development Lead (L6). This is a full-time Nottingham support office-based role.

Key responsibilities

The role will be at the heart of the Care Services team reporting into the Care Services Business Operations Manager and working closely with both internal and external key stakeholders across the Healthcare Business Unit and Social Care market.

This role will be accountable for the following on a day-to-day basis:

• Supporting ongoing project work across the Care Services Business by providing key pharmacy insights and data analytics where needed.

• Upholding key relationships with stakeholders internally across the Healthcare and HR business units.

• Maintaining an ongoing relationship with key stakeholders in the external Care Sector especially in relation to exhibition events and the Care Services marketing agenda.

• Developing and overseeing the business as usual processes of the Care Services Central Support Team.

• Ongoing data analysis to contribute towards Care Services forecasting and analysing ongoing trends (i.e. items occupancy losses)

• Ability to communicate and work effectively with all teams within the Care Services wider team.

What youll need to have (our must-haves)

A good understanding of care services dispensing operations and care home practices is advantageous

Ability to build relationships engage and influence others both internally and externally at all levels

Excellent communication and collaboration skills working effectively with cross-functional teams

Strong IT skills

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

About The Boots Group

The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Whats next

If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.