Clinical Support Specialist| Cardiovascular| J&J MedTech | Madrid

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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About Cardiovascular

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular Ready to join a team thats reimagining how we heal Our Cardiovascular team develops leading solutions for heart recovery electrophysiology and stroke. You will join a proud heritage of continually elevating standards of care for stroke heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at goal:

Provides technical support to MD&D product sales of new and established accounts. Cooperates with sales to accomplish sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions.

Duties & Responsibilities:

• Provides technical support to physicians nurses and other medical professionals on company products and services.

• Assists sales in making sales presentations to customers.

• Demonstrates proper use of products to customers.

• Makes regular visits to customer locations to gather company product information and market conditions.

• Evaluates diagnoses and repairs malfunctioning equipment in response to service calls.

• Provides technical support for upgrades and other special service programs to support field service activities.

• Develops customer and product focused technical packages.

• Provides technical analysis and documents as required. Follows up with customers to resolve any issues of using products and ensure satisfaction.

• Answers customer questions.

• Facilitates understanding of clinical trial data.

Job Profile:

• Engineer Degree (biomedical or electronic preferably with major in physiology)

• Fluent English

• Excellent oral (including group presentations) and written communication skills as well as solid organizational and time management abilities are required. The qualified candidate will have outstanding interpersonal and customer relationship-building skills.

Competencies:

• Analytical thinking

• Results oriented

• Communication and Presentation skills

• Teamwork and collaboration

• Integrity

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