Hazardous Materials Call Center Support Specialist

Carlsbad, CA - USA

Yearly Salary: $ 35000 - 52000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About 3E:

We are a mission-driven company dedicated to creating a safer and more sustainable world!

3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals regulations products and supply chains for over 5000 customers globally.

With more than 35 years of experience and 15 locations across North America Europe and Asia we are connecting our customers to a new class of expert-led AI solutions specifically designed to accelerate future product compliance with trust speed and domain authority.

Are you ready to help shape the futureComejoin us!

About the Role:

3E is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit within our 24/7/365 high-performing Call Center.

This is more than just answering callsits about being a trusted resource when it matters this frontline role youll help organizations navigate high-stakes time-sensitive situations involving chemical spills hazardous waste disposal and emergency response coordination. Youll also interpret Safety Data Sheets (SDS) and depending on your experience may support transportation logistics and international incident response.

Youll be part of a collaborative mission-driven team that values clear communication rapid problem-solving and delivering meaningful outcomes that protect people businesses and the environment.

Whether youre just starting your journey in environmental safety or are a seasoned HazMat pro we offer career growth tailored to your expertise. Titles and compensation reflect your experience certifications and impact. All team members receive structured onboarding hands-on training and mentorship in a culture that values continuous learning and resilience.

This role can be performed fully remotely within the U.S.; however please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support.

What Youll Do

Your responsibilities will grow with your experience and certifications.
Respond to customer inquiries about hazardous waste disposal spill response SDS interpretation and emergency coordination.
Assist with transportation logistics and global incident response based on your training level.
Navigate multiple call types in a fast-paced high-volume environment.
Deliver exceptional service with empathy urgency and professionalism.
Collaborate with cross-functional teams to drive high-quality resolutions.
Follow established protocols while maintaining accuracy and compliance.

What Makes You a Great Fit

1 year of experience or familiarity with hazardous waste spill response or environmental safety
High school diploma or GED
Computer savvycomfortable with Microsoft Word Excel and navigating multiple systems
Strong communication and active listening skills
Ability to stay focused flexible and calm under pressure

Bonus Points For:

Call center or high-volume support experience
Current or prior HazMat certification or equivalent training
Field experience (e.g. spill response lab packs remediation)
Environmental/safety coursework or certifications
Emergency response or industrial safety roles

Training & Schedule Details

To set you up for success we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance:

Training Schedule (Approx. 6 Months)

Monday to Friday
8:00 AM 4:30 PM PT (11:00 AM 7:30 PM ET)

Post-Training Monthly Rotation:

Month 1:
Monday to Friday
11:30 AM 8:00 PM PT (2:00 PM 10:30 PM ET)

Month 2:
Monday Tuesday Friday: 11:30 AM 8:00 PM PT (2:00 PM 10:30 PM ET)
Saturday to Sunday: 5:00 AM 1:30 PM PT (8:00 AM 4:30 PM ET)
Days Off: Wednesday & Thursday

3E is currently authorized to hire in the following U.S. states:

Alabama Arizona Colorado Connecticut Delaware Florida Georgia Illinois Indiana Kansas Kentucky Massachusetts Michigan Minnesota Nevada New Jersey New York North Carolina Oklahoma Oregon Pennsylvania South Carolina Tennessee Texas Utah and Washington.

Pay Transparency:

The anticipated salary range for this position is $35000-$52000 per final offer will depend on several factors including the successful candidates skills depth of work experience location and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.

In addition to the base salary certain roles may qualify for a performance-based incentive and/or equity with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

Disclosures:

3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race nationality gender gender identity sexual orientation protected veteran status age disability or any other legally protected status. For applicants who would like to request accommodation please send an email to emailprotected

Visit us at us at and Candidate Privacy Notice

Agencies:3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please no phone calls or emails. All resumes submitted by search firms to any employee at3Evia email the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because ofthe referral or through other means.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals regulations products and supply chains for over 5000 custo...