Veterinary Technician Senior Manager

Location of Position: Marin Headlands Sausalito California

Reports to: Director Hospital Operations

Position Classification & Expected Hours of Work and Travel:

• This is a full-time position.
• Regular onsite work is required.
• Days and hours of work may vary according to the needs of The Marine Mammal Center.
• Evening weekend and holiday work is required as job duties demand.
• Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.

Compensation Range: $81120 - $93600 annual

Benefits:

• Holidays
• Sick Time
• Vacation
• Medical Dental and Vision
• Life Insurance
• Long Term Disability Insurance
• 401k Retirement Plan
• Employee Assistance Program

Job Summary:

The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Centers main hospital located in Sausalito California. As a member of the Hospital Operations Department leadership team this role contributes to the overall direction strategy and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team fostering professional development competency growth and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions supporting alignment with organizational practices in marine mammal medicine research activities and Teaching Hospital program initiatives to advance the Centers mission and strategic priorities.

Essential Functions:

Leadership Education & People Management: 30%

• Hire train mentor and manage staff ensuring individual and team development alignment with goals and adherence to policies and protocols.
• Mentor and provide for professional development of staff fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
• Provide coaching to strengthen internal communications within the team and across departments creating a positive supportive and team-oriented work environment.
• Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
• Provide mentorship instruction and supervision to participants in the Centers Teaching Hospital programs.
• Participation in team department and organizational leadership and strategy meetings and workshops as requested.
• Provide guidance advice and judgement determinations for medical-related questions from animal care volunteers

Program Administration: 25%

• Manage and mentor the veterinary technician team providing clear daily workflow direction and assigning assignments with clinical priorities.
• Oversee the implementation of hospital operations policies and procedures ensuring compliance with permits regulatory guidance and organizational standards.
• Ensure proper documentation data accuracy and compliance with medical recordkeeping (RUBY database) controlled substance handling and safety protocols.
• Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
• Provide consultation and guidance to California-based satellite facilities consulting with the attending veterinarian as needed to provide medical orders over-the-phone.
• Manage medical supply inventories and coordinate procurement within budget guidelines.
• Ensure the accurate maintenance of controlled drugs and drug logs.
• Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
• Ensure the Centers reference materials training courses and Learning Management System (LMS) content reflect current protocols and practices.

Technical Management: 30%

• Provide oversight and leadership in coordination of patient care activities workflow management and resource allocation to ensure clinical operations run at high efficiency.
• Serve as a technical expert and problem-solve for complex clinical cases ensuring adherence to established veterinary protocols.
• Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
• Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
• Perform and oversee advanced technical procedures under the direction of the attending veterinarian including patient assessments diagnostic testing imaging sample collection anesthesia administration surgical assistance and euthanasia.
• Oversee the execution of veterinary orders ensuring adherence to established medical protocols and leading the technician team in maintaining high standards of care and safety in all clinical operations.
• Ensure that all equipment is properly maintained and that all personnel responsible for use of the equipment have the necessary training.
• Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.

Budget Management & Fundraising: 5%

• Support the departments budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
• Represent and promote the Center to donors prospects and partners as opportunities arise.
• May occasionally support the cultivation of individual donors grants family foundations and corporate sponsors in both written and verbal formats.

Organizational Impact: 5%

• May actively serve on an organizational wide committee(s).
• Support and prioritize the Centers DEI objectives and integrate as opportunities arise.

Other Duties as Assigned: 5%

• Perform special projects and research as assigned.
• Perform other duties as assigned.

Supervisory Responsibility:

1 Animal Husbandry Manager

1 Satellite Animal Husbandry Manager

2 Veterinary Technician

2 Relief Veterinary Technician

Knowledge Skills and Abilities:

• Strong commitment to the mission of the Marine Mammal Center.
• Ability to oversee and ensure staff proficiency in veterinary clinical procedures providing mentorship training and quality assurance.
• Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies ensuring calm accurate and protocol-driven care.
• Broad background and robust skillset in advanced veterinary nursing tasks and the ability to train others to perform them as well.
• Ability to supervise the safe and competent use of veterinary equipment (e.g. anesthesia digital x-ray machines ultrasound endoscopy lab equipment) ensuring staff are trained safe and compliant with protocols.
• Strong communication skills with the ability to convey information clearly and foster transparent communication across teams departments and volunteers.
• Demonstrated decision-making and judgment skills with the capacity to prioritize allocate resources and make sound operational choices in complex situations.
• Ability to mentor and instruct students and staff at differing stages of their career path demonstrating patience adaptability and commitment to professional development.
• Ability to oversee accurate medical recordkeeping ensuring data entry compliance and integrity within the medical recordkeeping system and other databases.
• Ability to translate management directives into clear staff priorities ensuring alignment between daily work and organizational objectives.
• Capacity to work independently while exercising managerial judgment ensuring projects priorities commitments and deadlines are met.
• Ability to gather analyze and interpret data to identify potential problems and implement effective solutions.
• Ability to build collaboration across diverse teams fostering open communication shared responsibility and mutual respect.
• Adaptability and resilience in the face of change with the ability to model learning and growth from challenges and feedback.
• Strong organizational and leadership skills including attention to detail time management and the ability to coordinate multiple priorities simultaneously.
• Skills using Microsoft Office applications (Excel Outlook PowerPoint SharePoint Word) and videoconference technology (Slack Teams Zoom).
• Ability to establish and maintain effective working relationships with staff volunteers training participants and members of the public.
• Ability to practice self-awareness and respect while engaging with staff volunteers training participants and members of the public.
• Willingness to support and participate in the Centers diversity equity and inclusion programs.

Qualifications and Experience:

This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.

Work Environment & Physical Requirements:

• This position operates in a professional office laboratory and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
• Working in outdoor weather conditions and elements is expected.
• Routinely uses standard office equipment requiring repetitive motion in tasks.
• Ability to work at a desk for extended periods of time using a computer.
• Ability to work in an open-cubicle office space environment with many distractions.
• Ability to operate equipment safely and competently to carry out duties.
• Ability to walk up to 5 miles during a shift on a frequent basis.
• Ability to drive/operate a vehicle for extensive periods of time this includes operating large trucks to assist with transporting animals between sites.
• Ability to spend extended periods of time on your feet walking standing crouching and climbing stairs (potentially in inclement weather conditions).
• Ability to work closely with wild animals requires physical strength dexterity and reflexes to keep themselves and other personnel around them safe.
• Ability to perform physical work requires manual dexterity agility strength and coordination including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
• Risks associated with animal handling such as animal bites or scratches.
• Exposure to allergens and zoonotic diseases.
• Involves strong smells associated with dead animals (carcasses) and the care of live animals.

OUR COMMITMENT TO DIVERSITY

The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.

OUR MISSION

The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation research and education.

ABOUT THE MARINE MAMMAL CENTER

The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue veterinary medicine science and education.

For more information please visit our About Us page at

To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.

Note that applications without a cover letter will not be considered.

In your cover letter please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

We strongly encourage people of color lesbian gay bisexual transgender queer and non-binary people veterans parents and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process please let us know.