Customer Care Inbound Voice

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Below is the Customer Care Inbound Voice JD:

1. Responding to customer inquiries through phone calls providing exceptional customer service at all times.

2. Supplying accurate and timely information about our insurance products and services helping customers make informed decisions.

3. Resolving customer issues and concerns professionally and efficiently always striving for customer service excellence.

4. Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience.

5. Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.

6. Contributing to a positive and supportive work environment promoting teamwork and a strong work ethic.

AVOID ABSCONDED CANDIDATES AND CANDIDATES WHO HAVE BEEN ON KOTAK PAYROLL FOR THE LAST 2 YEARS.

Required Skills:

TelecallerTelecallingInsuranceGeneral InsuranceInbound Voice

Below is the Customer Care Inbound Voice JD: 1. Responding to customer inquiries through phone calls providing exceptional customer service at all times. 2. Supplying accurate and timely information about our insurance products and services helping customers make informed decisions. 3. Resolving cus...