Systems Support Specialist
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Orlando
- $10000
Job Description
Responsibilities:
- Provide technical support and troubleshooting for a variety of computer systems and software applications
- Assist users with hardware and software issues including installation configuration and maintenance
- Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
- Implement and maintain security measures to protect systems and data
- Provide training and guidance to users on the proper use of technology
- Maintain detailed records of support activities and document solutions to common problems
- Collaborate with IT team members to identify and implement process improvements
Qualifications:
- 2-3 years of experience in a systems support or IT helpdesk role
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Proficient in Windows and macOS operating systems
- Knowledge of networking protocols and troubleshooting techniques
- Familiarity with common software applications and productivity tools
- Ability to work independently and as part of a team
- Certification in CompTIA A or equivalent preferred
Required Experience:
IC
