Product Coordinator

Reports to:Product Manager

Position Summary:

The Product Coordinator is responsible for supporting the Product Management team by executing operational analytical and vendor-facing tasks that ensure accuracy efficiency and continuous improvement across all product processes. This position works cross functionally across the organization to ensure efficient acquisition of all products.

Supervisory Responsibilities:

The position has no supervisory responsibilities.

Key Responsibilities:

• Administer product setup product status changes and product discontinuations.
• Maintain verify and update product data (pricing categorization descriptions etc.).
• Communicate directly with vendors for product data images packaging details labeling corrections and warranty documentation.
• Compile analyze and interpret reports on product performance lost sales inventory movement and returns.
• Audit product data and work with internal teams to resolve discrepancies.
• Track vendor compliance and resolve gaps (pricing adherence forms barcodes image updates etc.).
• Partner with the Warranty/Returns team to ensure vendor follow-through when issues arise.
• Work with Receiving Shipping and Warehouse departments to resolve labeling inspection and shipping discrepancies.
• Identify patterns and provide solutions for inefficiencies and improvement opportunities.
• Assist in promotional planning.
• Coordinate with Marketing and the Photo Studio to ensure product assets are complete accurate and up to date.
• Manage recurring operational processes (lost sales reporting warranty follow-up product content updates product status maintenance etc.).
• Attend company events trade shows motorsports events and vendor visits and serve as a representative of Lane Automotive.

• Work in a team environment.
• Promote and maintain a clean and safe work environment by complying with procedures policies training and regulations.
• Ensure established policies and procedures are followed.
• Participate in continuous improvement project team activities.
• Other duties as assigned.

Education/Experience/Qualifications:

• High School Diploma or GED required.
• 13 years of experience in product coordination sales operations or related support functions preferred.
• Significant and detailed product knowledge of performance aftermarket automotive parts required.
• Significant hands-on experience working on automotive/mechanical projects required.
• Proficiency in SXe Microstrategy and other relevant software systems preferred.

Skills & Abilities:

• Proficient with Microsoft Office Suite and other job-related equipment and software. High proficiency in Excel.
• Ability to communicate effectively (clear and concise) through writing speaking active listening and presentation. Excellent verbal and written communication skills.
• Ability to approach conflicts with vendors customers and colleagues in a constructive manner.
• Ability to develop and foster business relationships.
• Ability to read analyze and interpret data.
• Strong quantitative and analytical skills.
• Excellent organization skills and detail-oriented with exceptional critical thinking multi-tasking and problem-solving abilities.
• Excellent time management.
• Ability to work both independently within a team and cross-functionally with other departments/stakeholders.
• Ability to work with minimum supervision/guidance and must be self-directed.
• Excellent problem-solving skills and sound judgment.
• Willing to participate in Company designated training.
• Must have knowledge of and comply with the policies and procedures contained in the company handbook.
• Must be able to maintain confidentiality.
• Must be able to practice safe work habits.

Physical Demands:

This office-type position requires sitting standing walking stooping kneeling and using ones hands. It also requires operating basic office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment:

Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values standards and policies specifically our code of ethics and business conduct. Additionally every coworker has the responsibility to ask questions when they are unsure of what those values standards and policies require and to act if they believe someone else is not acting consistently with those values standards and policies.

The information in this job description is intended to convey the key responsibilities and requirements. It is not an exhaustive list of the skills efforts duties responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.

At Lane Automotive we recognize our ultimate success depends on our talented and dedicated workforce. We value the contribution each Team Member makes to our Vision To deliver the best customer experience in every market we serve. We expect Team Members to practice values in all decisions and lead the values by action and example.

Lane Automotive Values:

Integrity: Be genuine always do whats right even when no one is looking

Passion: A strong feeling of excitement

Innovation: Never satisfied with the status quo

Respect: Consideration for everyone in everything we do

Accountability: Take ownership

Lane Automotive welcomes diversity. As an equal opportunity employer all qualified applicants will be considered regardless of race religion color national origin sex age sexual orientation gender identity disability or protected veteran status.

Required Experience:

IC