Quality Outreach Coordinator (PFK)
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview:
Monday - Friday 8 a.m. - 5 p.m.
Full-Time Benefits Eligible
Job Description Summary:
Job Description:
Essential Functions:
- Initiates telephone contact and completes a health risk assessment. Escalates complex or urgent needs to a supervisor.
- Connects patients to the right program once needs are identified. Develops individualized self-management skills to patients and families through education and resource provision.
- Provides organization of electronic communication related to survey results of the health risk assessment. Documents within the electronic medical record.
- Participates in orientation and continuing education of staff and students as appropriate.
Education Requirement:
High School diploma required.
Background in health care public health or related clinical field preferred.
Skills:
- Ability to communicate (verbally and written) clearly convey information to team members healthcare providers and families with professionalism and tact.
- Computer literate with working knowledge of Microsoft products (i.e. Outlook Word PowerPoint Excel and Teams).
- Ability to work within a multidiscipline matrix. Ability to relate to diverse age and demographic backgrounds.
- Basic knowledge of healthcare terminology.
Experience:
Experience working in healthcare in a patient facing role preferred.
Physical Requirements:
OCCASIONALLY: Bend/twist Climb stairs/ladder Communicable Diseases and/or Pathogens Electricity Lifting / Carrying: 0-10 lbs Lifting / Carrying: 11-20 lbs Machinery Patient Equipment Pushing / Pulling: 0-25 lbs Reaching above shoulder Squat/kneel
FREQUENTLY: Color vision Depth perception Peripheral vision Standing Walking
CONTINUOUSLY: Audible speech Computer skills Decision Making Flexing/extending of neck Hand use: grasping gripping turning Hearing acuity Interpreting Data Problem solving Repetitive hand/arm use Seeing Far/near Sitting
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Required Experience:
IC
Key Skills
- Microsoft Access
- Quality Assurance
- Data Collection
- HEDIS
- ISO 9001
- Root cause Analysis
- Medical office experience
- Quality Systems
- Nursing
- Quality Control
- Quality Management
- Manufacturing
About Company
Nationwide Children's Hospital is one of the largest and most comprehensive pediatric hospitals and research institutes in the United States.
