Information Systems Practice Manager Clinical Systems

The Practice Manager/Senior Practice Manager for Clinical Applications plays a pivotal role in overseeing and optimizing the organizations clinical application services with a primary focus on electronic health records (EHR) and supporting applications integral to clinical operations.

This position ensures seamless and efficient management of clinical technology fostering innovation and enhancing the overall quality of healthcare addition the Practice Manager will actively embrace new approaches and enhance skill sets within the team enabling them to explore innovative solutions and advance business opportunities.

The Practice Manager for Clinical Applications will lead strategic initiatives collaborate with cross-functional teams and implement best practices to drive continuous improvement in clinical application services ultimately contributing to the advancement of patient care and organizational excellence.

This is a hybrid position with expectations to work onsite in St Paul MN 1-2 days per week. The schedule is Monday to Friday between 6am to 5pm. Occasional weekend work for scheduled upgrades or unscheduled system impairment/outages. Participate in rotation with the IS leadership team serving as an escalation contact for on-call staff.

Compensation & Benefits Information

The annual salary range for this opportunity is $99403/annually to $149094/annually with a median salary of $124248/annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package including a retirement saving match tuition and certification reimbursement paid time off and health and wellness benefits for .5 FTE and above.

Key Responsibilities

• Provide strategic leadership across Information Systems clinical and business teams to deliver value-based initiatives.

• Establish effective communication planning and portfolio management processes aligned with organizational priorities.

• Lead and develop cross-functional teams promoting collaboration innovation and design-thinking practices.

• Oversee system design integration optimization and support to ensure reliability performance and alignment with business needs.

• Partner with governance groups to prioritize work manage resources and track progress against objectives.

• Support the evaluation implementation and optimization of clinical systems through workflow design training and change management.

• Ensure operational excellence compliance and continuous improvement across supported applications and services.

• Participate in leadership on-call rotation and provide escalation support as needed.

Qualifications

Required

• Bachelors degree in MIS Business Administration Information Technology or a healthcare related field or equivalent experience.
• Minimum of 3 years of content experience in leading teams.
• Minimum of 3 years and knowledge in portfolio management process improvement and business strategy.
• Experience with cross-functional teams and the ability to direct and drive effectively.
• Broad knowledge of hospital operations and associate technologies.

Knowledge Skills and Abilities

• Ability to clearly articulate issues and risks as well as ideas and solutions
• Ability to interact communicate and plan with all levels of business
• Ability to facilitate a meeting/team and drive them to efficient results
• Ability to handle multiple responsibilities on an ongoing basis
• Advanced knowledge of clinical conditions either through clinical credentials or direct experience.
• Advanced knowledge and skill in transformational leadership and portfolio management
• Previous experience with change management and process improvement
• Demonstrates strong systems and technology aptitude. Includes knowledge of various systems (Microsoft Office suite scheduling / registration electronic applications EMR)

• Experience translating clinical needs into successful processes and supporting system designs
• Demonstrated leadership skills: emotional intelligence building team developing employees innovative process framework challenge team members create an environment of idea-sharing and open dialogue cross department collaboration
• Displays a high degree of initiative dedication and innovation on a regular basis

Preferred

• MBA MHA or related masters degree
• Knowledge and experience with Oracle Health
• Knowledge and Experience with Office 365 Tools
• Understanding of clinical workflows in ambulatory surgical or inpatient settings.
• Project Management Professional (PMP) Certification or experience with the project lifecycle.

At Gillette Childrens we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed respected and supported. Our values are embedded at the heart of our culture. We act first from love embrace the bigger picture and work side-by-side with our patientsfamilies and colleagues to help every child create their own story. Together we work to ensure patients of all backgrounds and abilities reach their full potential.

Gillette Childrens is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individuals race color creed sex religion national origin age disability marital status familial status genetic information status with regard to public assistance sexual orientation or gender identity military status or any other class protected by federal state or local laws.

Gillette Childrens is a global beacon of care for patients with brain bone and movement conditions that start in childhood. Our research treatment and supportive technologies enable every child to lead a full life defined by their dreams not their diagnoses.

To learn more about working at Gillette Childrens please visit Childrens participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit for further details regarding e-verify.

Required Experience:

Manager