Monitoring & Tools L3 Administrator Engineer (Dynatrace, Splunk, SolarWinds, Nagios)

Position Description:

Monitoring & Tools L3 Administrator / Engineer (Dynatrace Splunk SolarWinds Nagios)
Role Overview
The Tools L3 Administrator is responsible for advanced management troubleshooting and optimization of enterprise monitoring and observability platforms. This includes application performance monitoring (APM) infrastructure monitoring log analytics and alerting systems. The role requires deep expertise in tools such as Dynatrace Splunk SolarWinds Nagios and the ability to resolve complex issues independently while ensuring proactive monitoring and service reliability.
Key Responsibilities
- Provide L3 support for escalated incidents related to monitoring and observability tools.
- Manage and maintain Dynatrace Splunk SolarWinds Nagios platforms for enterprise environments.
- Configure and optimize dashboards alerts and reports to ensure proactive monitoring.
- Perform root cause analysis using log analytics and APM tools.
- Implement performance tuning capacity planning and monitoring automation.
- Integrate monitoring tools with ITSM platforms (ServiceNow Remedy) for incident workflows.
- Automate repetitive tasks using PowerShell Python or Ansible.
- Collaborate with infrastructure application and security teams to ensure endtoend visibility.
- Lead critical incident investigations and document resolutions.
- Maintain knowledge base and documentation for configurations processes and troubleshooting guides.
Required Skills & Experience
- 712 years of experience in enterprise monitoring and observability with strong L3 expertise.
- Handson experience with Dynatrace (APM) Splunk (log analytics) SolarWinds (network monitoring) Nagios (infrastructure monitoring).
- Strong knowledge of monitoring architecture integrations and scaling strategies.
- Expertise in alerting dashboards and reporting for proactive incident detection.
- Experience with cloud monitoring (Azure Monitor AWS CloudWatch GCP Operations Suite).
- Familiarity with DevOps pipelines and CI/CD monitoring integrations.
- Proficiency in scripting and automation (Python PowerShell Ansible).
- Solid understanding of networking servers and application performance metrics.
- Ability to lead critical incident resolution and mentor junior administrators.
Preferred Qualifications
- Certifications: Splunk Certified Admin/Architect Dynatrace Professional SolarWinds Certified Professional Nagios Certified Expert.
- Experience with observability stacks (ELK/EFK Prometheus Grafana).
- Exposure to AIOps platforms for predictive monitoring.
- Knowledge of ITIL processes for incident problem and change management.

Skills:

• Nagios
• Splunk

What you can expect from us:

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