Social Media & Community Coordinator

Become one of the authors of our story. Join our team as the Social Media & Community Manager at Susurros del Corazon in Punta de Mita Mexico reporting to the Area Director of Marketing. The Social Media & Community Manager is the voice and ambassador of the hotel brand across social media platforms online review sites and guest engagement channels. This role focuses on creating meaningful connections with guests promoting the propertys services and experiences and enhancing the hotels online reputation through consistent high-quality content and proactive community engagement.

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family our talent always finds new ways to look after the business their guests and their team-members.  Within this the key responsibilities for this position are:

• Guest Engagement & Community Building
• Content Creation & Brand Storytelling
• Reputation & Feedback Management
• Partnerships & Influencer Relations
• Analytics & Reporting

Qualifications :

• Bachelors degree in Marketing Communications Hospitality or related field (preferred).
• Local to Punta de Mita - must be on-site daily 
• Proven experience as a Social Media Manager in hospitality creative agency or related industries. 
• Experience developing and executing social media strategies and tactics across multiple channels
• Excellent written and verbal communication skills in both English and Spanish
• Familiarity with hotel operations guest service standards and the luxury travel market.
• Proficiency with social media management tools and analytics platforms.
• Highly organized and detail-oriented

Additional Information :

Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.

For more information:

Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge

Remote Work :

No

Employment Type :

Full-time