Sales & Marketing Coordinator
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Job Location:
Quintana Roo - Mexico
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Embark on a captivating journey as a Sales & Marketing Coordinator where your role transcends traditional boundaries to weave a narrative of luxury and this multifaceted position you will be the architect of seamless synergy between sales and marketing efforts crafting a symphony of strategies that elevate our brand to new heights. Your responsibilities encompass an array of tasks from coordinating sales initiatives to collaborating on sophisticated marketing campaigns that resonate with our guests. As the steward of this harmonious blend youll play a pivotal role in shaping the narrative of our resorts ensuring that every aspect aligns with the pinnacle of excellence for an unforgettable guest experience.
- Serves as an ambassador for the sales team greeting clients from Key travel agency
- Execute contract turnovers (ensuring all contract details are noted in Delphi and the PMS)
- Runs GRC reports and events reports and distributes accordingly
- Acts as the gatekeeper for all sales contracts ensuring all details & deposit schedules are correct
- Runs reports as needed
- Ensure appropriate guest follow up takes place in a timely and proper fashion in accordance with the standard operating procedures
- Distribute BEOs BEO changes
- Provide marketing assistance with distribution of collateral
- Supports handling required documentation for VAT deduction for Groups
- Coordinates VIP amenities welcome notes and transportation for Travel advisors Wedding Planners and Meeting Planners
- Keeps internal Groups and Events photo-gallery updated
- Supports on Discovery Visits and Familiarization trips by coordinating and sending the site alerts agendas delivering welcome notes amenities and coordinating transportation for the participants
- Act as a backup sales resource to the sales team.
- Assist Events and Catering Managers with the preparation of Resumes master accounts and group files
- Supports DOS in auditing hotels profile on all relevant B2B and B2C partners
- Supports DOS with benchmarks and analysis as needed
Qualifications :
- Bachelors degree in Hospitality Management Tourism Business Administration Marketing or a related field preferred
- Minimum 13 years of experience in a Sales Events Reservations or Marketing coordination role within hospitality preferably in luxury hotels or resorts
- Strong understanding of hotel operations
- Experience working with Delphi and Property Management Systems (PMS) preferred; ability to quickly learn new systems required
- Familiarity with Group Rooms Control (GRC) reports BEOs event reports and group files is a plus
- High attention to detail with proven ability to manage contracts deposit schedules and documentation accurately
- Strong organizational and time-management skills with the ability to handle multiple priorities and deadlines in a fast-paced environment
- Excellent written and verbal communication skills in English and Spanish
- Professional service-oriented demeanor with the ability to confidently interact with travel advisors wedding planners meeting planners and VIP guests
- Comfortable acting as a liaison across departments (Sales Events Front Office Finance Marketing)
- Flexible and team-oriented attitude with willingness to support the sales team as a backup resource when needed
- Ability to maintain discretion and confidentiality when handling sensitive client and financial information
Additional Information :
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
For more information:
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive entertainment hospitality investments and sports.
Founded in 1969 and headquartered in Houston Texas the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota 30WEST Accelerated Solutions Group AS Roma Ascent Automotive Group Auberge Collection Congaree Copilot Capital Diamond Creek Everton Football Club GSFSGroup Imperative Entertainment Legendary Expeditions NEON Northside Lexus Pursuit Sports The Friedkin Group International USAL and Westside Lexus.
For more information please visit
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
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