HR Administrator FTC

Grove - UK

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Purpose (Job Profile):

The HR Administrators play a vital role in supporting the HR function at Williams by ensuring the

smooth efficient and accurate delivery of day-to-day HR operations. This role provides essential

administrative support across the employee lifecycle from onboarding to data management benefits

administration and employee support helping to maintain a high-quality compliant and people-

focused HR service.

As part of the team you will bring your expertise and embody our core values of Innovation

Teamwork Resilience Excellence and Accountability. Through reliable HR processes attention to

detail and a commitment to continuous improvement the HR Administrator helps to strengthen the

employee experience and contribute to Williams Racings high-performance culture.

Please note this role is a FTC.

Main Duties:

Service Delivery

Act as the first point of contact for all queries and requests received by the HR Service Centre delivering an exceptional employee experience in line with service standards.
Provide high-quality first-line support on HR policies procedures benefits payroll and HR initiatives.
Resolve routine queries manage stakeholder expectations and escalate more complex cases to the appropriate Team Lead when required.
Consistently meet and exceed agreed service level agreements (SLAs) for response and resolution times.
Ensure the delivery of accurate consistent information aligned with company policy and process.

Case Management

Log and track all employee queries using our case management system Workday Help.
Prioritise and manage multiple cases simultaneously proactively following up on in-progress cases and collaborating with colleagues to ensure timely resolution.
Monitor the case queue and take responsibility for reallocating workload when necessary to maintain an efficient flow of service.

HR Administration & HR Data

Maintain accurate and up-to-date employee records within the HRIS (Workday) ensuring compliance with legislation and internal standards.
Proactively identify and correct data errors supporting strong data governance practices.
Own and deliver employee lifecycle processes including documentation communications onboarding offboarding and leading weekly induction sessions.
Prepare and issue HR documentation such as contract variations leaver letters and other employee communications as required.
Run and prepare routine reports from Workday to support HR operations.

Benefits & Payroll

Respond to employee payroll and benefits queries including helping employees understand payslips and end-of-year documents.
Guide new employees through benefits enrolment and ensure all required payroll documentation is collected as part of onboarding.
Support the processing of payroll and benefits changes including monthly pension uploads and contribution submissions.
Investigate and resolve payroll or benefit discrepancies in partnership with the payroll and benefits teams.
Maintain accurate payroll and benefits records following all required processes and controls.
Raise requisitions and purchase orders as needed.

Continuous Improvement

Identify recurring trends in employee queries and recommend process improvements to enhance service quality.
Support enhancements and issue resolutions within the HRIS helping optimise system functionality and improve the employee experience.
Contribute to wider HR strategic initiatives by offering ideas identifying opportunities and helping remove operational blockers.
Assist with data quality checks system audits and broader business audit activities to ensure compliance and consistency.

Core Skills

Exceptional customer service with a commitment to high standards.
Strong problem-solving communication and collaboration skills.
Ability to prioritise effectively and remain calm in a fast-paced high-volume environment.
Excellent attention to detail and accuracy.
Experience working with Workday
Experience in creating Standard Operating Procedures (SOPs)
Understanding of basic UK Payroll administration
Experience working within a HR Shared Services team previously

Additional Information :

Based at our Grove campus in Oxfordshire enjoy competitive benefits exclusive events subsidised

dining special car schemes and 24/7 gym access with fitness classes. Need a break Relax in green

spaces or explore nearby Oxford city centre just 30 minutes away by bus.

Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion and

welcomes discussions about reasonable job adjustments.

This job description is not exhaustive and the job holder will be required to carry out from time-to-

time tasks in addition to the above that will be both reasonable and within their capabilities.

Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.

Remote Work :

Employment Type :

Full-time

Role Purpose (Job Profile): The HR Administrators play a vital role in supporting the HR function at Williams by ensuring thesmooth efficient and accurate delivery of day-to-day HR operations. This role provides essentialadministrative support across the employee lifecycle from onboarding to data ma...