Colleague Experience & Engagement Lead

The Colleague Experience and Engagement Lead will play a pivotal role in shaping and delivering a distinctive branded colleague experience that reflects Allwyns culture values and ambition.

Reporting into the Head of Workplace & Experience this role will design and embed strategies programmes and initiatives that foster engagement performance and belonging across our organisation. Youll ensure that every stage of the colleague journey from onboarding to recognition is thoughtfully crafted to drive productivity pride and purpose.

Youll also be responsible for creating and managing a robust framework for delivering impactful office-based events (in conjunction with our in-house events team) that reflect the experience we want to create across our hubs collaborating with our communitys and ensuring in office experiences consistently bring our values to life and connect colleagues to our mission and strategy.

Role Responsibilities:

• Design and deliver a cohesive colleague experience strategy that aligns with Allwyns brand values and cultural goals.
• Partner with People & Places Internal Comms and other key teams to ensure consistent inclusive and engaging touchpoints across the colleague lifecycle.
• Develop and implement initiatives that enhance engagement connection and performance driving measurable improvements in colleague sentiment and productivity.
• Develop and implement a colleague listening strategy with an overarching framework that captures colleague sentiment and engagement metrics at moments that matter throughout the colleague journey.
• Own the plan and roll out of annual engagement surveys as well as pulse surveys collaborating with People BPs and Leadership to bring together one holistic plan re engagement linked to our priorities to drive growth and double returns to good causes.
• Introduce additional innovative solutions to help capture colleague sentiment in a meaningful in the moment way utilising digital quick feedback tools that supplement surveys and create impact.
• Partner with Leaders and People BPs to create action plans based on feedback insights. Facilitate colleague listening groups and focus sessions.
• Collaborate with Internal Communications to develop clear and engaging content and embed a you said we did type campaign throughout the year.
• Act as a trusted advisor on engagement trends best practice and colleague sentiment.
• Champion colleague voice through Your Forum using feedback insights and data to continuously evolve the experience and strengthen engagement. Collaborate with Your Forum on solutions and innovations to drive growth.
• Utilize data (e.g. engagement surveys exit interviews) to identify trends and partner with the business partner function to ensure that engagement plans are focussed on the areas that will drive growth and create a great colleague experience.
• Build and manage a programme of engagement activities and initiatives across all locations including home and remote. Drive forward a sense of connection & belonging across all of Allwyn hubs.
• Collaborate with the People & Places teams Communities Internal Comms and other key stakeholder groups to create a calendar of colleague experience moments for the year ahead to ensure the business is aware of whats coming and how we get them excited. This to include a program of office pop ups- delivering on the shock factor and creating FOMO.
• Curate colleague moments in conjunction with the events team that are inclusive on-brand and aligned to strategic business priorities connecting our people and our hubs.
• Manage budgets logistics and vendor relationships to ensure smooth high-quality delivery
• Act as a cultural ambassador embedding Allwyns values in everyday experiences and initiatives.
• Collaborate with leaders and teams in partnership with internal comms to bring our culture to life through storytelling rituals and recognition moments.
• Support the Head of Workplace and Experience in building a workplace that inspires connection belonging and innovation.
• Deputise for the Head of Workplace and Experience as required with an overall objective of transforming the Places function from a facilities mindset in the organisation to one of colleague experience instead.

We are Allwyn UK part of the Allwyn Entertainment Group a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic Austria Greece Cyprus & Italy.

While the main contribution of The National Lottery to society is through the funds to good causes at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime largescale transformation journey by creating a National Lottery that delivers more money to good causes.

Weve developed ground-breaking technologies built player protection frameworks and have a proven track record of making lotteries better.

• Innovation - We pride ourselves on it! Were constantly looking for new ways to excite our customers bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
• Giving back Did you know that playing the lottery generates around 30m a week for charities and good causes in the UK Our aim is to have doubled this number by the end of the first 10-year licence
• Sustainability Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
• Inclusion and accessibility We are making all parts of The National Lottery inclusive whether you play a game in a store or online.

We want to create one of the UKs most inclusive organisations where people can bring the best of themselves to do their best work every day for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination harassment or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs the job requirements and the individual qualifications. Allwyn encourages applications from individuals regardless of age disability (visible or hidden) sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.

We are a Disability Confident Leader which means weve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

If you need any assistance or adjustments to this job description or in the application process please contact a member of the talent team at and well be happy to help.

• You are an energetic creative and people-centric professional who thrives on bringing culture to life. You combine strategic thinking with a hands-on approach and know how to translate brand values into memorable experiences.

• Proven experience in employee engagement or colleague experience roles.
• Strong understanding of culture engagement and experience principles ideally in a fast-paced values-led organisation.
• Experience designing and delivering internal events campaigns or engagement programmes and specifically experience of creating connection across remote teams and different workplace hubs.
• Excellent project management skills with the ability to balance creativity and operational rigour.
• Strong communication influencing and stakeholder management skills.
• Data-driven mindset using insights to inform continuous improvement.

• 26 days paid leave (plus bank holidays)

• Annual bonus scheme

• 2 x Life Days

• 4 x Salary of Life Insurance

• Pension: well match your contribution up to 8.5%

• Single Private Health Cover

• 500 Wellness Allowance

• Income Protection

• Enhanced parental leave (maternity and paternity)

• Eye Care Dental and Cycle To Work schemes