Service Desk Analyst
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Community
Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.
Make a Difference
The Service Desk Analyst provides superior customer service to customers in an ever-growing variety of service needs. You will diagnose and solve system inquiries and error reports daily. You will perform all Service Desk functions including but not limited to answering calls documenting help tickets and providing solutions. You will capture translate and accurately diagnose details of a service need in the tracking system.
Exceptional Skills and Qualifications
Applicants for this position should be able to communicate effectively with customers fellow staff and partners in verbal and written form.
High school diploma or GED required.
Two (2) or more years of experience in customer service or experience providing technical support to end users.
Ability to adapt to a variety of situations changes and new learnings.
Desire to be helpful in ANY situation technical or non-technical.
Knowledge of industry-standard concepts practices and procedures within the Service Desk or Help Desk field.
Required Experience:
IC
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage that began with Community Hospital East. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ... View more
