Role Overview
You will be responsible for building Kettos AI strategy and execution layerfrom data unification and infrastructure to developing intelligent products and automating workflows. Youll collaborate with product data and engineering teams to integrate AI deeply into every function including donor engagement marketing operations and product personalization.
This is a hands-on leadership role where youll both build and architectdriving AI adoption across the company while delivering measurable business impact.
Key Responsibilities
AI Transformation & Strategy
Define and implement Kettos roadmap to become an AI-first organization.
Identify business processes ripe for AI automation (e.g. donor segmentation lead prioritization telecalling insights campaign recommendations).
Create a scalable framework for AI-driven decision-making across teams.
AI Product Development
Build and deploy AI-driven products such as:
Donor intent prediction and repeat donor scoring models.
AI-based fundraising campaign optimizer.
Conversational AI for donor communication via WhatsApp chat and email.
Automated impact report generation using LLMs.
Integrate AI modules with existing systems (NocoBase CRM Telephony Mixpanel etc.).
Experiment and deploy cutting-edge LLM and generative AI capabilities for personalization and storytelling.
Data Infrastructure & Engineering
Architect and maintain AI-ready infrastructure leveraging Redshift Metabase Mixpanel and data pipelines.
Ensure all Ketto data streams (donations leads campaigns UTMs telecalling and WhatsApp) are unified and ML-ready.
Collaborate with data and engineering teams to build APIs and pipelines for training and inference.
Automation & Intelligence
Build internal AI copilots to assist marketing operations and telecalling teams.
Develop workflow automation agents using tools like LangChain LlamaIndex and OpenAI APIs.
Create frameworks for prompt engineering model fine-tuning and vector-based knowledge retrieval.
Collaboration & Leadership
Work closely with cross-functional stakeholders to identify prioritize and deliver AI-driven outcomes.
Mentor internal teams to build AI awareness and integration best practices.
Evaluate external AI vendors open-source models and APIs for cost-performance optimization.
Required Skills & Experience
5 years experience in AI/ML data science or applied AI roles.
Proven track record in migrating organizations to AI-first architectures.
Hands-on expertise in:
LLMs (OpenAI Anthropic Meta etc.)
LangChain / LlamaIndex / Hugging Face
Python or TypeScript for AI backend integration.
Vector databases (Pinecone Weaviate FAISS etc.)
MLOps and deployment (AWS Sagemaker Vertex AI or similar).
Data stack: SQL Redshift Airflow dbt Mixpanel Metabase.
Strong product mindsetable to align AI innovation with business goals.
Experience building end-to-end AI pipelines (data ingestion model deployment feedback loop).
Excellent communication and leadership skills.
Nice to Have
Experience in fundraising fintech or consumer tech.
Experience integrating AI into CRM marketing automation or customer support tools.
Contributions to open-source AI frameworks or previous startup experience.
Why Join Ketto
Opportunity to lead one of Indias largest platforms into the AI-first era.
Direct impact on millions of lives through smarter technology.
Work with a passionate mission-driven leadership team.
Access to top-tier AI infrastructure and data ecosystem.