OPERATIONAL EXCELLENCE EXECUTIVE

Central Coldstorage Kuching Sdn. Bhd.

Job Location:

Kuching - Malaysia

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities: To analyse existing retail operations in-store workflows and customer service processes; to identify inefficiencies bottlenecks and areas for improvement through DMAIC methodology; to conduct on-site assessments and data collection at our various retail outlets; to develop and evaluate process improvement initiatives focusing on areas like inventory management staff productivity sales processes and customer flow; to prepare and present findings data driven recommendations and project proposals to management; to collaborate with store managers and retail staff to implement approved process changes effectively; to monitor and report on the effectiveness of implemented solutions tracking key performance indicators (KPIs); and to support the department in fostering a culture of continuous improvement across the retail network.

Bachelors degree in Operations Management Supply Chain Management & Logistics Business Administration/Management or Engineering (Industrial Manufacturing Civil Mechanical Chemical).
Relevant internship experience is highly encouraged especially for fresh graduates with strong academic records. Salary RM3K and above depending on the qualification and experience.
Possess own transportation and a valid drivers license.
Strong analytical problem-solving and critical thinking abilities.
Proficient in Microsoft Office Suite (Excel PowerPoint).
Fluent in English and Bahasa Malaysia (written and verbal). Proficiency in Mandarin and/or the Sarawak Malay dialect is an added advantage.
Excellent communication and interpersonal skills.
Proactive results-oriented and able to work independently.
Willing and able to travel frequently.