Tenancy Sustainment and Move On Officer

We are working closely alongside with a local authority in Islington to assist with the appointment of a Tenancy Sustainment and Move on Officer on a 3-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 22.51- 30.09 per hour

Summary:

The Tenancy Sustainment and Move On Officer is a frontline role within Islingtons Housing Needs & Strategy service. The post holder is responsible for providing a comprehensive end-to-end support service for homeless householdsboth families and single peoplefrom the moment they enter temporary accommodation until they transition into permanent housing. This role adopts a trauma-informed approach to support vulnerable residents with complex health and social care needs ensuring they are treated with the highest level of care and respect.

Responsibilities:

• Proactively manage a caseload of households whose homeless applications are under investigation or have been accepted.
• Conduct regular visits to monitor accommodation quality confirm occupancy and ensure compliance with Health and Safety standards.
• Assist customers in establishing housing benefit claims and applying for Discretionary Housing Payments (DHP) to maximize council rental income.
• Enable customers to use the councils choice-based bidding system and make direct offers under the Supported Choice scheme where necessary.
• Liaise with Childrens and Adults Social Services Registered Social Landlords and the private sector to ensure a seamless service for vulnerable residents.

Qualification:

• Proficiency in the Housing Act 1996 (as amended 2002) and the Homelessness Reduction Act 2017.

Essentials:

• Prior experience working in areas such as homelessness social housing housing advice or allocations.
• Proven experience dealing with the public particularly vulnerable individuals presenting with complex issues or challenging behavior
• Strong understanding of welfare benefits and the impacts of welfare reform on homeless populations
• Working knowledge of health and safety issues specifically related to temporary housing for vulnerable households.
• Skilled in using Word Excel Outlook and bespoke client databases or electronic document management systems.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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