Barista Servicekraft – Feel Good Manager & Guest Experience (mwd)

Blackwave is a growing scale-up where service plays a key role. We are looking for someone who keeps an overview takes ownership and organizes themselves independently in day-to-day operations.
The operation runs smoothly even when leadership is not on site.

You will be our on-site Feel Good Manager (m/f/d) in this role you will:

• Handle barista and service tasks during daily operations:You are passionate about coffee and enjoy taking your latte art to the next level for our employees and guests. At the same time our community space is your playground a place you proactively shape and bring to life.

• Ensure hygiene and quality standards:Maintaining order cleanliness and structure comes naturally to you.

• Independently identify and complete tasks in the community space during events when welcoming and supporting guests and in other public areas.

• Manage purchasing and ordering after onboarding ideally with a proactive mindset when selecting comparing and working with suppliers.

• Support office and hospitality management especially when covering for our Office Manager and assisting our CEO.

• Act as the main point of contact on site for guests and team members:Be the Feel Good Manager every company wishes they had.

• Hands-on experience in a guest-facing role (service café hospitality reception or similar).
  Barista experience is a big plus or you bring a strong willingness to learn and level up fast (and love coffee of course)

• Experience with purchasing or ordering especially food and/or beverages is highly valued.

• A valid drivers license (Class B) is required this is non-negotiable.

• A highly independent and responsible working style:you work with focus speed and structure and after onboarding you naturally see what needs to be done and take care of it.

• Reliability you can count on:you start your day on time and take working hours seriously.

• A strong sense of quality and hygiene:cleanliness order and high standards are simply part of how you operate.

• You take ownership of the guest experience daily operations and overall vibe:youre organized proactive and enjoy keeping the big picture in mind.

• In the mid-term youre excited to fully step in for our Office Manager during vacation or sick leave
  you genuinely enjoy taking responsibility and being the go-to person on site.

• Fluent German (C1 level or higher) and solid English skills (B2 level or higher) to communicate confidently in an international environment.

• Personal responsibility & creative freedom:You actively contribute to the further development of our production technologies.
• Start-up spirit meets aerospace: flat hierarchies short decision-making processes and room for innovation.
• Individual benefits:Choose between the Deutschland Ticket Egym-Wellpass or a tax-free benefit with the Give Card (50 net each month).
• Fresh food every day:Shared lunch break with healthy varied dishes.
• Alpine view included: Our roof terrace invites you to relax after work.
• Further development guaranteed: You will grow both professionally and personally through exciting projects and exchanges with experts.
• We live and breathe team culture: whether its a tech talk team event or after-work - we celebrate successes together.