NAMER Marketing Response Center (MRC) Representative, Marketing Response Center
Share
Job Location:
Seattle, OR - USA
Yearly Salary:
$ 53200 - 113700
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Do you have a desire to make a major contribution to the rapid growth of Cloud Computing and AI Do you want to build your skills in marketing and sales for long-term career growth If so come build the future of tech as part of our Global Marketing Response Center (MRC) team. We are looking for ambitious individuals to join the Global MRC team to engage with new and prospective AWS customers.
MRC is the customer engagement arm of the Marketing organization. Our mission is to learn from customers understand their needs and educate them about the benefits of AWS and all the services we offer to help them embark on their cloud and AI journey quickly and easily. It is a critical function within the demand progression process with the objective to profile nurture and qualify marketing leads generated from various marketing events campaigns and activities.
Key job responsibilities
Build an AWS leads database by interacting with customers by phone email and/or live chat
Respond to customers inquiries in a timely manner to accelerate their cloud journey
Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest.
Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases.
Through nurture efforts create higher value leads resulting in higher conversion rates.
Actively leverage AI to catalyze your productivity and globalize any break-through solutions through structured scaling programs.
Opportunity to be part of a team to lead global cross-functional MRC projects driving operational excellence and better customer experiences.
- 2 years of professional non-internship marketing experience
- 1 years of Salesforce Tableau Vidyard and Excel experience
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience working for Amazon or any Amazon subsidiary or affiliate
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53200/year in our lowest geographic market up to $113700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
MRC is the customer engagement arm of the Marketing organization. Our mission is to learn from customers understand their needs and educate them about the benefits of AWS and all the services we offer to help them embark on their cloud and AI journey quickly and easily. It is a critical function within the demand progression process with the objective to profile nurture and qualify marketing leads generated from various marketing events campaigns and activities.
Key job responsibilities
Build an AWS leads database by interacting with customers by phone email and/or live chat
Respond to customers inquiries in a timely manner to accelerate their cloud journey
Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest.
Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases.
Through nurture efforts create higher value leads resulting in higher conversion rates.
Actively leverage AI to catalyze your productivity and globalize any break-through solutions through structured scaling programs.
Opportunity to be part of a team to lead global cross-functional MRC projects driving operational excellence and better customer experiences.
- 2 years of professional non-internship marketing experience
- 1 years of Salesforce Tableau Vidyard and Excel experience
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience working for Amazon or any Amazon subsidiary or affiliate
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53200/year in our lowest geographic market up to $113700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Employee Orientation
- B2B Sales
- Marketing
- Customer Service
- Communication skills
- Microsoft Outlook
- Retail Sales
- Home Care
- LMS
- Outside Sales
- Human Resources
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
