MDC Manager

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: MDC Manager Membership Development

Location: Atlanta Georgia

The Manager on the Membership Development team plays a critical role in enabling World 50s growth by building a highly capable well-trained and operationally excellent Membership Development Coordinator (MDC) function. This role is responsible for ensuring new and existing MDCs are onboarded trained and supported with the right tools processes and workflows to perform at a high level.

This is a highly hands-on role focused on training onboarding and operational execution with emphasis on setting MDCs up for success from day one. The MDC Manager is expected to roll up their sleeves adapt quickly and lead through change as new systems processes and tools are introduced. The success of this role is measured by the readiness confidence and operational effectiveness of the MDCs they support.

Onboarding Training & People Leadership

Play a critical role in the hiring onboarding and early-stage development of Membership Development Coordinators
Deliver hands-on training through live sessions coaching shadowing and real-time feedback
Build maintain and continuously improve training materials playbooks and documentation
Create a high-trust approachable environment where MDCs feel supported and comfortable asking questions
Provide ongoing coaching and performance support with a strong focus on readiness and execution

Operational & Technology Excellence

Serve as a power user and subject matter expert in Salesforce and related sales tools to support data entry and hygiene workflows
Own MDC workflows processes and system usage ensuring consistency and efficiency
Lead adoption of new software and tools (including Prospector) translating functionality into clear usable processes
Identify and implement process improvements to streamline workflows and reduce friction
Support the team through change ensuring new processes and systems are understood and adopted

Skills & Capabilities

Highly skilled trainer mentor or coach
Strong technical aptitude with advanced Salesforce experience (power user level)
Highly process-oriented with the ability to design and improve workflows
Approachable leadership style that builds trust and psychological safety
Strong connector who builds effective relationships across teams
Comfortable balancing coaching training delivery and operational execution
Able to adapt quickly and thrive in a fast-paced evolving environment

Required Experience:

Manager

Role: MDC Manager Membership DevelopmentLocation: Atlanta GeorgiaThe Manager on the Membership Development team plays a critical role in enabling World 50s growth by building a highly capable well-trained and operationally excellent Membership Development Coordinator (MDC) function. This role is res...