Associate Director, Pain Field Leadership and Account Management Training

Job Description

General Summary:

Vertex Pharmaceuticals is looking to hire an Associate Director North America Commercial Field Team- Pain on a full-time basis. The AD will report to the Head of Pain Training to develop training materials/curriculum and enhance the skill and knowledge for our US field teams for our Pain portfolio.

The ideal candidate must possess a unique blend of customer-facing field & pharmaceutical training experience but most importantly scientific aptitude that will enable them to lead through science. The individual must be a strong collaborator to work cross-functionally within the US Commercial Team (Sales Marketing Managed Markets) but more importantly across the entire organization (Medical Affairs HR Legal Regulatory and Compliance teams).

Key Duties and Responsibilities:

• Leading training activities primarily for the strategic account teams (Health Systems) and front line managers (Coaching Effectiveness)
• Work cross functionally across our Pain program teams to develop deliver and evaluate training programs curricula and corresponding training materials and programs for field representatives and field leadership
• Designing relevant training modules and onboarding materials/curriculum in accordance with Medical Marketing Regulatory and Legal guidance
• Proactively identify training needs and develop effective strategies for deployment to field teams
• Organize facilitate and continually improve field team(s) training and orientation plan of action meetings and the roll-out of new materials
• Work with Commercial cross-functional teams to plan design and deliver all training at National Meetings and POAs
• Develop and deliver initial and advanced training curriculum for new hires and current field team members to improve skills throughout their tenure to meet business goals
• Proactively conduct on-going communications with field management and other key stakeholders to identify training needs and develop specific training objectives and strategies to meet those needs
• Hold joint responsibility for creating and implementing field organizational development plans
• Represent Learning and Development in brand and business planning and product launches and/or label expansions
• Partner with HR team to ensure alignment with company learning and development philosophy
• Manage the identification and selection of vendors as well as manage subsequent relationships and projects relating to field training
• Stay abreast of learning training and development best practices and current trends in pharmaceutical and life science industries - utilizing current advances within digital live and virtual platforms
• Document and maintain policies and procedures for areas of responsibility
• Partner with international colleagues to share best practices and create global efficiencies when required
• Effectively manage vendor relationships including deliverable dates & budget management
• Completion of ad hoc projects and analysis relating to group responsibilities as requested

Education and Experience:

• Bachelors Degree required. MBA or relevant Masters degree preferred
• 5 years of experience in the pharmaceutical/biotech industry
• 2 years Training and Development experience in field or training role
• Demonstrated proficiency in creating customized workshops for field teams based on instructional design/adult learning principles
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Ability to influence collaborate and interact effectively with senior leadership and multiple key stakeholders across teams to align on objectives and provide consistent training direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
• Ensure that all training programs are consistent with and supporting of company legal regulatory and compliance guidelines
• Skillful team player able to develop rapport and credibility with key stakeholders
• Ability to work independently and on a team; positive team-focused approach is essential
• Experience with and ability to use Microsoft Office and associated tools (WORD Excel PowerPoint)
• Ability to travel domestically as needed

Preferred Qualifications

• 3 years of leadership experience (Field HQ)
• In depth understanding of account management principles and engaging organized customer groups (IDNs) in complicated health ecosystems health systems
• Pain marketplace experience clinical pain management experience hospital sales and JOURNAVX (suzetrigine) knowledge and/or selling experience
• Familiarity with traditional and modern training methods (mentoring coaching on-the-job or in classroom training e-learning workshops simulations etc.)
• Commercial pharmaceutical training experience
• Experience as an account executive in complicated markets
• US Market Access training experience preferred

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertexs Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry ethnicity disability veteran status genetic information sexual orientation marital status or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager or contact Talent Acquisition at