Restaurant Supervisor | Part-Time | Vanderbilt Social Club

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

We are seeking a motivated and highly organizedRestaurantSupervisorto join our team! In this hands-on management position you will be responsible for overseeing daily operations supporting our service team and ensuring a smooth and efficient guest experience. The ideal candidate will have strong communication skills a knack for problem-solving and the ability to multitask effectively in a fast-paced environment.

This role pays an hourly rate of $25.00-$28.00

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until March 20 2026.

• Floor Operations:Run the floor during service by managing staffing levels interacting with members addressing member disputes is quick to observe and address overlooked issues and making real-time staffing adjustments (sending people home or calling people in as needed).
• Hands-On Support:Actively assist on the floor during busy shifts; particularly for larger member events and provide support to service staff where needed.
• Daily Service Reports:Accurately complete daily service reports to track revenue staff performance food quality and identify areas for improvement.
• Communication With Kitchen:Coordinate with chefs to ensure daily specials are communicated clearly to the service team. Maintain an up-to-date staff information board with important service information. Works closely with the chefs during meal periods to ensure smooth operations and to resolve any concerns that arise during service.
• Pre-Shifts: Lead pre-shift meetings to prepare staff for service ensuring everyone is aligned on daily specials expectations and any special needs for the shift.
• Dining Credits Tracker:Update and maintain the member dining credits tracker maintaining the integrity and precision of member account records.
• POS Management:Manager access on POS stations to handle special requests (tax exemptions voids service charge removals) troubleshoot and resolve computer-related issues.
• Tech Support: Learn and troubleshoot issues with the POS system and printers. Contact IT support as necessary to resolve technical issues quickly and minimize service disruptions.

• 2-4 years of proven experience in a restaurantor hospitality management role.
• Strong communication and interpersonal skills with the ability to interact professionally with staff chefs members and guests.
• Ability to multi-task and thrive in a fast-paced high-pressure environment; while organizing time management.
• Basic technical skills and the ability to troubleshoot issues with POS systems and printers.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.
• Strong organizational skills with attention to detail.
• Leadership skills and the ability to make quick effective decisions in real-time.
• Availability for flexible hours including evenings weekends and holidays as needed.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.