Product Group Owner eGRC AI Lead

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

DEPARTMENT OVERVIEW

This roll is part of the EGRC Product Owners team. This person will be responsible for developing the EGRC AI strategy. They need to have experience delivering AI use cases from ideation to production inclusive of data strategy road map creation and proof of value monitoring. They will be responsible for working directly with program owners fellow product owners and vendors to oversee the launch of AI agents across the EGRC Platform

The Operational Risk Manager II provides a broad range of risk analysis reporting and/or support to business partners and acts as a specialist/expert in providing guidance/advice on a range of risk related matters within assigned or own area of specialization. This includes responsibility as program manager for one or more enterprise risk management initiatives. Programs may include but are not limited to Business Continuity Program Business Resumption and Disaster Recovery Planning Vendor Management Records Management Risk Management Program (Sarbanes-Oxley Risk Assessments) Information Security Records Management Corporate Policy System and Key Risk Performance Indicators for Customer service excellence Risk Management Metrics Reporting Corporate Insurance Reconciliation Control Affiliate Transaction Governance and support for the implementation of special projects within Risk Management. Provides vision and leadership in directing and implementing the Companys strategic operational risk management program. Manages and develops a proficient team of professionals through education and coaching to ensure operational risk management strategy and practices are driven to all levels in the Company. Builds and maintains strong relationships with key internal and external partners. Enhances internal controls expense management and quality assurance through the identification and recommendation of technological and process improvement opportunities to reduce Operational Risk throughout the organization.

Depth & Scope:

• Leads a group of specialists/analysts or operates as an individual contributor for a sophisticated and complex business that exists in multiple geographic locations and/or multiple jurisdictions

• Acts as the primary regulatory interface on risk issues and requirements for a key business segment of the Bank and assesses and provides direction for existing and new regulations

• May manage or oversee a number of major risk area requirements and/or related programs that are enterprise-wide or cross multiple business segments

• Represents business on corporate initiatives and identifies key risks and implications and provides direction in complex situations

• Compiles reports on overall business trends risks losses and issues on aggregated basis and recommends management action to minimize risk exposures

• Works with various regulators business/corporate and organization-wide business support groups to deal with regulatory and cross-business level issues

• Develops and maintains comprehensive knowledge of Company and business unit objectives and strategic project goals in order to deliver the most effective solutions to Customers aligned with TD Banks Operational Risk appetite.

• Leads the development and/or implementation of specific standards policies and/or processes that identify report on and mitigate major operational risk exposures within the business including responses to regulatory requirements

• Leads or contributes to effective management of financial results and budgeting activities

• Analyzes potential risks and ensure escalation of key risks to appropriate areas and/or business leaders

• Establishes and provides on-going analysis and reporting on operational risk and/or other major risk categories as applicable to the business or functional area and review findings and action plans with business leaders to mitigate and manage key issues

• Coordinates and/or guides activities relating to core operational risk disciplines/programs including but not limited to Risk & Control Self Assessments (RCSA) Business Continuity Management (BCM) Outsourcing & Vendor Management. Regulatory Compliance Affiliate Transaction Governance (e.g. CDIC AML Privacy IDA CBA SOX Basel etc.)

• Supports established enterprise-wide risk escalation review and approval processes data management policies and risk assessment processes

• Directs the development and monitoring of key risk indicators and facilitate communication and resolution of cross business risk issues among other business segments where applicable

• Where appropriate oversee the development of key risk indicators for areas of specialized expertise.

• May also be accountable for managing ancillary risk areas (e.g. Reconciliation Control BCM incident management outsourcing/vendor management fraud aggregation and assessment Basel requirements capital analysis change management privacy AML LCM and other regulatory issues) in addition to core risk management functions

• Provides insight and guidance to business unit senior and executive management on the identification of major risk drivers and key risk indicators

• Contributes as a subject matter expert in areas specific to a particular risk (Incident Management Insurance Reconciliation Control)

• Protects TD Banks interests by keeping abreast of business trends risk management issues and by maintaining a good knowledge of existing and emerging risk issues across the business

• Supports risk management through the execution of projects in support of the requirements of risk management as a business including Financial Planning and Analysis responses to specialized regulatory requirements Board Risk Committee presentations management of the Portfolio Investment Committee and other requirements as defined

• Develops and maintains a good understanding of the regulatory landscape and relevant requirements for the business ensuring key risk issues are identified requirements interpreted and articulated to appropriate business units/functional areas

• Represents the business or functional area on various risk management committees or working groups by presenting business or functional level issues and concerns

• Builds awareness of key risk issues drivers and mitigates by educating business leaders/management and providing training to broader groups as necessary

• Contributes to the development of executive level tools and/or comprehensive risk capital frameworks for the management of key risks

• Advances the practice of risk management in the business or corporate functional support areas through contributions to TD Banks enterprise-wide risk strategy and corporate Operational Risk Management requirements

• Develops and fosters strong relationships with business unit management to improve the understanding and communication of business-specific operational risk and/or other key risk management issues

• Prepares board and executive management reporting facilitate or contribute to meetings involving a range of stakeholders and senior management of TD Bank

Education & Experience:

• Bachelors degree or progressive work experience in addition to experience below

• 10 years related experience required

• Expert knowledge at the enterprise or group business level requiring a broad managerial and deep specialized knowledge of operational risk management issues at the enterprise business regulatory and industry levels

• Previous management experience

• Ability to coach counsel train and lead staff

• Strong attention to detail with the ability to recognize and react to discrepancies

• Strong interpersonal skills including demonstrated conflict management and negotiation skills

• Proven project management skills for multiple large projects

• Strategic planning and process management experience a must

• Proven experience in establishing and implementing effective strategies and short and long range plans that achieve bottom line results

• In depth knowledge of financial services processes and workflows

• Strong relationship building skills and the ability to develop and maintain business contacts at all levels of management throughout the organization

• Excellent communications skills both written and verbal as well as the ability to develop business communications calling for specific action

• Effective presentation skills including the ability to present to regulators executive management and the Board of Directors

• Strong ability to influence the decisions and actions of others without express authority

• Strong ability to analyze information and business situations and effectively collaborate with business partners on overall corporate direction

• Travel may be required

Preferred Qualifications:

Deep data knowledge for both retail and wholesale financial instruments/products

Treasury business domain knowledge such as liquidity capital interest rate risk or fund transfer pricing.

Technical data analytics (SQL/Python/VBA) reporting tools(Tableau Power BI SAS) and people management skills

The preferred candidate would have extensive experience producing reporting for one or more of the following Non-Financial Risk programs at a large FI or G-SIB:

- Issue Management

- Incident/Event Management

- RCSA

- Business Continuity Management

- Operational Resilience

- Compliance Risk Assessment

- Laws Rules Regulations Management / Regulatory Change Management

- Policy Management

- Monitoring and Testing

- Product / Service Risk Management

- AML Risk Assessment

- Exam Management

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional

• International Travel Never

• Performing sedentary work Continuous

• Performing multiple tasks Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds Occasional

• Sitting Continuous

• Standing Occasional

• Walking Occasional

• Moving safely in confined spaces Occasional

• Lifting/Carrying (under 25 lbs.) Occasional

• Lifting/Carrying (over 25 lbs.) Never

• Squatting Occasional

• Bending Occasional

• Kneeling Never

• Crawling Never

• Climbing Never

• Reaching overhead Never

• Reaching forward Occasional

• Pushing Never

• Pulling Never

• Twisting Never

• Concentrating for long periods of time Continuous

• Applying common sense to deal with problems involving standardized situations Continuous

• Reading writing and comprehending instructions Continuous

• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.