VP, US Inforce Management

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto Canada we provide financial advice and insurance operating as Manulife across Canada Asia and Europe and primarily as John Hancock in the United States. Through Manulife Investment Management the global brand for our global wealth and asset management segment we serve individuals institutions and retirement plan members worldwide. Our principal operations are in Asia and Canada and the United States where we have served customers for more than 155 years. We trade as MFC on the Toronto New York and the Philippine stock exchanges and under 945 in Hong Kong.

The Opportunity

The Inforce Management team drives strategic growth and optimization within our US Segment. The VP US Inforce Management will play a pivotal role in enhancing the value of our inforce portfolio leveraging a deep understanding of our products customers and the financial landscape collaborating extensively with internal and external stakeholders.

Reporting to the Global Head of Inforce Management the VP US Inforce Management will be a key member of the Global Inforce Management leadership team and will closely partner with the Finance and Actuarial teams aiming to maximize shareholder value through capital and expense efficiency earnings expansion and improved return on equity (ROE).

Accountabilities

Provide thought leadership in expanding active inforce management across the US Segment:

• Act as thought leader and drive strategy regarding opportunities to maximize profitability of inforce business including defining and embedding KPIs into execution of initiatives

• Influence key decision makers in the business by promoting culture and awareness of inforce management

• Leading a governance process and operating model working closely with business leaders risk legal and compliance to drive concrete understanding of risks taken and range of potential outcomes.

• Partner and collaborate closely with finance actuarial and business leaders to deliver on top priorities that maximize shareholder value

Maximize shareholder value creation by executing with excellence on opportunities to improve capital efficiency expense efficiency and ROE. This includes:

• Executing on inorganic capital optimization initiatives and reinsurance considering appropriate trade-offs

• Establishing organic inforce programs to deliver value which includes rate adjustments transfer programs and persistency programs where appropriate

• Driving programs to generate revenue and/or improve expense efficiency on our inforce block

• Leading Initiatives to drive earnings expansion on inforce business

Oversee US Non-Guaranteed Element management including crediting rate setting and Index parameter setting.

Accountable for management of US Segment inforce business including persistency and claims management administration rules reinsurance administration asset strategies and US Par Dividend Recommendations.

Lead a team of highly-skilled talent with strong focus on achieving top quartile employee engagement coaching and talent management/development.

Qualifications & Experience

• Demonstrated strategic disciplined and collaborative leadership approach.

• Comprehensive knowledge of insurance business value drivers and their impact on company financial metrics.

• Deep expertise in insurance products including structured settlements with experience in reinsurance negotiations.

• Proven ability to execute strategies that drive favorable financial outcomes.

• Strong leadership and management skills with experience leading teams across diverse geographies.

• Exceptional communication and influencing skills.

• Fellow of an internationally recognized actuarial society (e.g. FCIA FSA) with at least 15 years of industry experience in Product Pricing Valuation and Reinsurance.

• Ability to thrive in a matrix organization managing relationships with key stakeholders at multiple levels.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.

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